Changes / QuickBooks Online / Unable to use multiple features in QuickBooksOnline
QuickBooks Online: Major incident: Unable to use multiple features in QuickBooksOnline
Summary
QuickBooks Online reported a major outage affecting company settings, product/service tables, tax calculations and transaction saving across APAC, Canada, EMEA, LATAM and United States. It started at 2026-02-24 03:35 UTC and was resolved at 2026-02-24 08:36 UTC, lasting 5 h 1 min; a fix was implemented and all systems returned to normal.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Unable to use multiple features in QuickBooksOnline
Before: not present
After: major
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After: resolved
Before: not present
After: 2026-02-24 03:35 UTC
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After: 2026-02-24 08:36 UTC
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After: APAC, Canada, EMEA, LATAM, QuickBooks Online - APAC, QuickBooks Online - Canada, QuickBooks Online - EMEA, QuickBooks Online - LATAM, QuickBooks Online - United States, United States
Before: not present
After: We are currently investigating the issue.
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After: Investigating Issues with Transaction Processing and Settings
Update:
We are currently investigating reports of intermittent failures across our transaction module. Users may experience the following:
Company Settings: Pages may fail to load or appear blank.
Product/Service Tables: Data may not display correctly within transactions.
Tax Calculations: Automatic tax calculations are currently unavailable.
Saving Transactions: Users are currently unable to save new or existing transactions.
Our engineering team is actively working to identify the root cause. We apologize for the disruption and will provide another update as soon as more information is available.
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: A fix has been implemented and we're monitoring the results.
Before: not present
After: We have successfully resolved the technical issues affecting company settings, product tables, tax calculations, and transaction saving. All systems are now operating normally.
If you are still experiencing any issues, please try the following:
Refresh your browser page.
Sign out and sign back into your account.
Thank you for your patience while we worked to get things back on track.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Unable to use multiple features in QuickBooksOnline (this change) QuickBooks Online reported a major outage affecting company settings, product/service tables, tax calculations and transaction saving across APAC, Canada, EMEA, LATAM and United States. It started at 2026-02-24 03:35 UTC and was resolved at 2026-02-24 08:36 UTC, lasting 5 h 1 min; a fix was implemented and all systems returned to normal. | Major incident |
All QuickBooks Online changes → · QuickBooks Online profile · Markdown · JSON