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QuickBooks Online: QuickBooks Online Accountant issue accessing clients and being redirected to the login page

Affected components: CanadaQuickBooks Online - CanadaQuickBooks Online - United StatesUnited States

Timeline of updates

1. investigating2026-01-20 19:59 UTC

   Some accountants are currently unable to access clients in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

2. monitoring2026-01-20 22:04 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved2026-01-20 23:42 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). QuickBooks Online profile · Recent QuickBooks Online incidents · Markdown · JSON