# QuickBooks Online: QuickBooks Online Accountant issue accessing clients and being redirected to the login page

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-01-20 19:59 UTC · Resolved: 2026-01-20 23:42 UTC · Duration: 3.7 h
- Updates: 3 · Affected components: Canada, QuickBooks Online - Canada, QuickBooks Online - United States, United States
- [Vendor status page: https://stspg.io/7kgc8n5b0zh1](https://stspg.io/7kgc8n5b0zh1)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **investigating** 2026-01-20 19:59 UTC: Some accountants are currently unable to access clients in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- **monitoring** 2026-01-20 22:04 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-01-20 23:42 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/wjwsbjq91ghs · Markdown: https://rewindex.com/company/quickbooks-online/incidents/wjwsbjq91ghs.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/wjwsbjq91ghs · Generated 2026-10-18T09:56:05.385Z