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CompaniesQuickBooks OnlineIncidents

QuickBooks Online: A subset of customers are unable to access QuickBooks Online Payroll, Workforce, QuickBooks Time and QuickBooks Online

No impact listedStatus: resolvedStarted Resolved (41 min)6 updatesstspg.io (opens in new tab)

Affected components: QuickBooks Online - CanadaQuickBooks Online - United StatesUnited States

Timeline of updates

  1. investigating

    What is happening
    Some customers are reporting that they are unable to access QBO, QB Time, Workforce, or QBOP. Some customers are also seeing a message, "We are currently down for maintenance." in their product.

    Why is this happening
    Root cause is still under investigation.

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. identified

    We are continuing to work on a fix for this issue.

  5. monitoring

    We’ve implemented a fix that is currently restoring service for most customers. Some users may still experience intermittent access issues while systems fully recover.

  6. resolved

    This incident has been resolved.

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by QuickBooks Online, started 2025-11-12 20:19 UTC, resolved after 41 min, 6 update(s).

Title
A subset of customers are unable to access QuickBooks Online Payroll, Workforce, QuickBooks Time and QuickBooks Online
Vendor
QuickBooks Online
Date
URL
https://rewindex.com/company/quickbooks-online/incidents/ygpzdnynsxsp

QuickBooks Online profileRecent QuickBooks Online incidentsAll outages on November 12, 2025QuickBooks Online in November 2025MarkdownJSON