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QuickBooks Online: QuickBooks Online Payroll - Intermittent Issue

Affected components: CanadaQuickBooks Online - CanadaQuickBooks Online - United StatesUnited States

Timeline of updates

1. investigating2026-05-12 19:49 UTC

   We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information

2. investigating2026-05-12 20:14 UTC

   We are continuing to investigate this issue.

3. monitoring2026-05-12 20:54 UTC

   A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.

4. resolved2026-05-12 21:00 UTC

   Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions. Thank you for your patience as we worked to resolve this issue.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). QuickBooks Online profile · Recent QuickBooks Online incidents · Markdown · JSON