# QuickBooks Online: QuickBooks Online Payroll - Intermittent Issue

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-12 19:49 UTC · Resolved: 2026-05-12 21:00 UTC · Duration: 1.2 h
- Updates: 4 · Affected components: Canada, QuickBooks Online - Canada, QuickBooks Online - United States, United States
- [Vendor status page: https://stspg.io/6y9kshwmmzdc](https://stspg.io/6y9kshwmmzdc)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **investigating** 2026-05-12 19:49 UTC: We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information
- **investigating** 2026-05-12 20:14 UTC: We are continuing to investigate this issue.
- **monitoring** 2026-05-12 20:54 UTC: A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.
- **resolved** 2026-05-12 21:00 UTC: Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions.  Thank you for your patience as we worked to resolve this issue.


---
Canonical: https://rewindex.com/company/quickbooks-online/incidents/rc88ftkcpvh2 · Markdown: https://rewindex.com/company/quickbooks-online/incidents/rc88ftkcpvh2.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/rc88ftkcpvh2 · Generated 2026-10-18T11:49:01.299Z