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QuickBooks Online: Quickbooks Online Payroll Issue

Impact: majorStatus: resolvedStarted Resolved (10 h)4 updatesSource: stspg.io (opens in new tab)
Summary

QuickBooks Online reported a major U.S. payroll degradation: some employees with direct deposits dated 8/29/25 could receive funds late. The incident ran from 2025-08-29 13:54 UTC to 2025-08-30 00:13 UTC (10 h 19 min); the vendor said funds had been processed and were expected that afternoon, then marked it resolved.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: QuickBooks Online - United StatesUnited States

Timeline of updates

  1. investigating

    We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.

  2. monitoring

    Update on Ongoing Payroll Issue - Payroll processing is complete, funds should be available by this afternoon

  3. monitoring

    Update on Ongoing Payroll Issue - Some employees with direct deposits dated 8/29/25 may see a delay in receiving their funds. The funds have been processed and are expected to be available in your employees bank accounts by later this afternoon.

  4. resolved

    This incident has been resolved. We apologize for the inconvenience this may have caused.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). QuickBooks Online profile · Recent QuickBooks Online incidents · Markdown · JSON