# QuickBooks Online: Quickbooks Online Payroll Issue

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-08-29 13:54 UTC · Resolved: 2025-08-30 00:13 UTC · Duration: 10 h
- Updates: 4 · Affected components: QuickBooks Online - United States, United States
- [Vendor status page: https://stspg.io/jnx6kbq597bf](https://stspg.io/jnx6kbq597bf)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Summary

QuickBooks Online reported a major U.S. payroll degradation: some employees with direct deposits dated 8/29/25 could receive funds late. The incident ran from 2025-08-29 13:54 UTC to 2025-08-30 00:13 UTC (10 h 19 min); the vendor said funds had been processed and were expected that afternoon, then marked it resolved. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-08-29 13:54 UTC: We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
- **monitoring** 2025-08-29 14:42 UTC: Update on Ongoing Payroll Issue - Payroll processing is complete, funds should be available by this afternoon
- **monitoring** 2025-08-29 15:50 UTC: Update on Ongoing Payroll Issue - Some employees with direct deposits dated 8/29/25 may see a delay in receiving their funds. The funds have been processed and are expected to be available in your employees bank accounts by later this afternoon.
- **resolved** 2025-08-30 00:13 UTC: This incident has been resolved. We apologize for the inconvenience this may have caused.

## Rewindex changes for this incident

- 2025-08-29 13:54 UTC: [Major incident: Quickbooks Online Payroll Issue](https://rewindex.com/change/iefed62f9d120a3.md)


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/kvrbxgvd4nwh · Markdown: https://rewindex.com/company/quickbooks-online/incidents/kvrbxgvd4nwh.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/kvrbxgvd4nwh · Generated 2026-10-18T12:44:17.410Z