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QuickBooks Online: Export QB Time to QBO Payroll System Error

Affected components: CanadaQuickBooks Online - CanadaQuickBooks Online - United StatesUnited States

Timeline of updates

1. investigating2025-03-19 15:15 UTC

   Some customers are currently unable to export their approved time entries to their QBO Payroll account due to a System Failure Error. We’ve identified the source of the problem and are working to resolve the issue.

2. identified2025-03-19 17:30 UTC

   The issue has been identified and a fix is being implemented.

3. investigating2025-03-19 18:04 UTC

   An earlier issue with QBO and QuickBooks Time prevented some users from exporting time entries into their accounts. Our teams have resolved the issue, and after a refresh of the product users can now export those entries. Thank you for your patience as we worked to resolve this issue.

4. resolved2025-03-19 18:45 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). QuickBooks Online profile · Recent QuickBooks Online incidents · Markdown · JSON