# QuickBooks Online: Export QB Time to QBO Payroll System Error

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-03-19 15:15 UTC · Resolved: 2025-03-19 18:45 UTC · Duration: 3.5 h
- Updates: 4 · Affected components: Canada, QuickBooks Online - Canada, QuickBooks Online - United States, United States
- [Vendor status page: https://stspg.io/tpwbv1slpfsc](https://stspg.io/tpwbv1slpfsc)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **investigating** 2025-03-19 15:15 UTC: Some customers are currently unable to export their approved time entries to their QBO Payroll account due to a System Failure Error. We’ve identified the source of the problem and are working to resolve the issue.
- **identified** 2025-03-19 17:30 UTC: The issue has been identified and a fix is being implemented.
- **investigating** 2025-03-19 18:04 UTC: An earlier issue with QBO and QuickBooks Time prevented some users from exporting time entries into their accounts. Our teams have resolved the issue, and after a refresh of the product users can now export those entries. Thank you for your patience as we worked to resolve this issue.
- **resolved** 2025-03-19 18:45 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/4zd0ks728qkj · Markdown: https://rewindex.com/company/quickbooks-online/incidents/4zd0ks728qkj.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/4zd0ks728qkj · Generated 2026-10-18T10:42:56.750Z