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QuickBooks Online: QuickBooks Online - Unable to use Global Search for recent transactions

Affected components: CanadaQuickBooks Online - CanadaQuickBooks Online - United StatesUnited States

Timeline of updates

1. investigating2024-10-08 16:57 UTC

   We are currently investigating an issue in which the Global Search is not returning any results.

2. identified2024-10-08 19:11 UTC

   We’ve identified the source of the problem and are working to resolve the issue.

3. monitoring2024-10-08 21:02 UTC

   A fix has been implemented, but it may take a few hours before the Global Search starts returning results. We appreciate your patience while work is completed to resolve this issue.

4. resolved2024-10-09 00:11 UTC

   This issue has been resolved. The search feature is now working and will show results for all transactions recently created.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). QuickBooks Online profile · Recent QuickBooks Online incidents · Markdown · JSON