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CompaniesTwilioMonthly reportsNovember 2021

Twilio in November 2021: incidents, uptime and changes

153incidents posted
2labelled major or critical
99.11%free of major/critical
22.04%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 6 h 22 min, incident time 23.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 129 · No impact listed 22

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Inbound Call Issue to Brazil NumbersCritical3.9 hresolved11-18
SMS Delivery Issues to Subset of Twilio's Australlia NumbersMajor2.5 hresolved11-22

Other incidents 151

IncidentImpactStartedDurationStatusDay
SMS Delivery Failures to Airtel Network in GabonMinor4.2 hresolved11-01
SMS Delivery Delay To Orange MoroccoMinor11 hresolved11-01
SMS Delivery Delay To Multiple USA Networks Using Subset of ShortcodesMinor2.7 hresolved11-01
Inbound Call Failures to Spain over a subset of Twilio numbersMinor5.1 hresolved11-01
SMS Delivery Delays to Cubacel CubaMinor12 hresolved11-02
Programmable Video Customers may have Experienced 500 ErrorsNo impact listed0 minresolved11-02
Inbound Message Delivery Delays to a Subset of Twilio Netherlands Phone numbersMinor4.9 hresolved11-02
SMS Delivery Delays to Nigeria GloMinor9.0 hresolved11-02
Studio Customers may have Observed Incomplete Execution LogsNo impact listed0 minresolved11-02
MMS Delivery delays to US from a small subset of Twilio ShortcodesMinor7.9 hresolved11-02
Messaging Insights Not Loading for a Subset of AccountsMinor12 hresolved11-03
SMS Outbound Delivery Delays to US Altice NetworkMinor4.5 hresolved11-03
SMS Delivery Delays to Russia MTSNo impact listed0 minresolved11-03
MMS Delivery Delays to US From a Small Subset of Twilio Short CodesMinor4.8 hresolved11-03
SMS Delivery Delays to SomaliaMinor4.9 hresolved11-03
SMS Short Code Delivery Failures to Canada ISP TelecomMinor42 hresolved11-04
SMS Outbound Delivery Delays to Israel OrangeNo impact listed0 minresolved11-04
SMS Delivery Failures to Nigeria MTNMinor8.8 hresolved11-04
SMS Delivery Delays to Somalia TelesomMinor5.0 hresolved11-04
SMS Delivery Delays to Mali OrangeMinor8.0 hresolved11-04
SMS Delivery Delays to Various US Networks Over a Subset of Short CodesNo impact listed0 minresolved11-04
SMS Delivery Delays to Orange Burkina Faso from Twilio Long codes and Alpha sendersMinor8.8 hresolved11-04
SMS Delivery Delays from Twilio Long codes and Alpha senders to Telesom SomaliaMinor8.9 hresolved11-04
SMS Delivery Report Delays When Sending to Multiple Networks in USA via a Subset of Twilio Short CodesMinor2.5 hresolved11-05
Delays Observed When Sending Recording Transcription CallbacksNo impact listed1.2 hresolved11-05
SMS Delivery Delays to Egypt VodafoneMinor3.6 hresolved11-05
SMS Delivery Delays to Uganda MTNMinor5.1 hresolved11-05
SMS Delivery Report Delays to Proximus and Altice Network in the US via Subset of ShortcodesMinor4.7 hresolved11-05
Flex Agents are Unable to Make Outbound Voice Calls to a Subset of NumbersMinor1.6 hresolved11-05
SMS Delivery Delays to Azerbaijan AzercellMinor28 hresolved11-05
SMS Delivery Delays to T-Mobile and Sprint in the US via Subset of ShortcodesMinor4.6 hresolved11-05
Inbound Call Failures to a Subset of Twilio Germany Phone Numbers via TelefonicaMinor5.5 hresolved11-06
SMS Delivery Delays To Etisalat NigeriaMinor17 hresolved11-06
SMS Delivery Delays To TogocellMinor13 hresolved11-06
MMS Delivery Delay To Multiple USA Networks Using Subset of ShortcodesMinor8.6 hresolved11-07
SMS delivery Delays to Nigeria Glo MobileMinor3.3 hresolved11-08
SMS Delivery Delays to Nigeria AirtelMinor14 hresolved11-08
SMS Delivery Delays To Glo Mobile NigeriaMinor2.5 hresolved11-08
SIP Domains Page Not Loading in ConsoleMinor1.3 hresolved11-08
SMS Delivery Delays to Zambia AirtelMinor4.8 hresolved11-08
SMS Delivery Report Delays to Multiple Networks in The US via Subset of Short CodesMinor2.0 hresolved11-09
Programmable Voice Packet Loss in Calls and ConferencesMinor57 minresolved11-09
SMS Delivery Delays to MTS Network In RussiaMinor2.7 hresolved11-09
SMS Delivery Delays to Egypt VodafoneMinor5.0 hresolved11-09
MMS Delivery Failures on AT&T US from Toll-Free NumbersMinor3.5 hresolved11-09
Call Packet Loss from Local and International Numbers to a Subset of Colombia Twilio's NumbersMinor19 hresolved11-09
SMS Delivery Failures to Kazakhstan Tele2Minor6.0 hresolved11-09
Voice Quality Issues to a Subset of Twilio UK Long CodesMinor2.8 hresolved11-09
SMS Delivery Delays to Ufone PakistanMinor2.1 hresolved11-10
Connectivity Issues for Devices Using Super SIMMinor31 minresolved11-10
SMS Delivery Delays to Airtel NigeriaMinor3.3 hresolved11-10
SMS Delivery Delays to Beeline Network In RussiaMinor5.2 hresolved11-10
Issue with Twilio Account Portal API Explorer Conference ItemsMinor1.9 hresolved11-10
SMS Delivery Delays to Telcel Network in MexicoMinor2.9 hresolved11-10
SMS Delivery Failures to Azercel in AzerbaijanMinor7.5 hresolved11-10
SMS Delivery Failures to AT&T US via Subset of Twilio Short CodesMinor1.9 hresolved11-11
Inbound SMS Failures from Australian NetworksMinor4.8 hresolved11-11
Inbound Call Failures from Australian NetworkMinor4.6 hresolved11-11
SMS Delivery Delay to Multiple USA and Canada Networks Using Toll-Free NumbersMinor3.4 hresolved11-11
SMS Delivery Delays to Egypt VodafoneMinor4.0 hresolved11-11
Errors when Adding Comments or Resolving Tickets in Twilio Support ConsoleMinor8.2 hresolved11-11
On Call Engineers are InvestigatingNo impact listed7 minresolved11-11
SMS Delivery Delay To AT&T Network In US Using Toll-Free and Shortcode NumbersMinor3.7 hresolved11-12
SMS Delivery Delays To CDMA Network In YemenMinor2.8 hresolved11-12
Local and International Voice Call Failures to a Subset of Twilio Hong Kong Long CodesNo impact listed0 minresolved11-12
On Call Engineers are InvestigatingNo impact listed11 minresolved11-12
Voice Calls Failures to a subset of Twilio Hong Kong Long CodesMinor6.9 hresolved11-13
[SMS/MMS] Delivery Report Delays When Sending To Kolbi ICE Network In Costa RicaMinor16 hresolved11-14
SMS Delivery Delay To Vodafone EgyptMinor3.1 hresolved11-15
SMS Delivery Report Delay To Kolbi ICE Costa RicaMinor2 dresolved11-15
Inbound and Outbound Call Failures in CanadaMinor18 hresolved11-15
SMS Delivery Delays to Egypt Orange Network(602-01)Minor2.8 hresolved11-16
Issue in Deleting SMS ResourcesMinor1.2 hresolved11-16
Delays in SMS delivery to Jamaica Digicel NetworkMinor6.9 hresolved11-16
One-way Audio to and from a subset of Canada Phone NumbersMinor5.0 hresolved11-16
Proxy Sessions not ExpiringMinor6.2 hresolved11-16
Delays in Twilio Billing Processing Causing Account Suspension for a Subset of CustomersMinor26 hresolved11-16
MMS Delivery Delays over Subset of Short CodesMinor12 minresolved11-16
On Call Engineers are InvestigatingNo impact listed30 minresolved11-17
SMS Delivery Failures From and To Twilio Philippines NumbersMinor2.9 hresolved11-17
SMS Delivery Delays to Egypt Vodafone (602-02)Minor5.8 hresolved11-17
Unable to Sign up on Connect AppMinor1.9 hresolved11-17
SMS Delivery Failures to Venezuela Digitel (734-02)Minor2.6 hresolved11-17
Verify SMS Delayed Delivery due to QueuingNo impact listed0 minresolved11-17
SMS Delivery Delays to H3G Network in IndonesiaMinor7.0 hresolved11-18
SMS Delivery Report Delay to Kolbi ICE Network in Costa RicaMinor19 hresolved11-18
Sub-Account Switching Is Not Working in ConsoleMinor2.1 hresolved11-18
A2P 10DLC Campaign and Number Registration is Experiencing DelaysMinor5.8 hresolved11-18
Users are not able to create custom Twimlets in Twilio Labs.Minor1.6 hresolved11-18
MMS Delivery Delays on AT&T and T-MobileMinor18 hresolved11-18
Programmable Wireless SIM Updates DelayedMinor36 minresolved11-18
SMS Delivery Delays to Sprint USMinor3.5 hresolved11-19
MMS Delivery Delays to Verizon US via Subset of Short CodesMinor21 hresolved11-19
SMS Delivery Delays to Multiple Networks in US And Canada using Toll-Free NumbersMinor2.3 hresolved11-19
SMS Delivery Report Delays When Sending Messages to Norway TeliaMinor6.9 hresolved11-19
SMS Delivery Delays to US Carriers from a Small Subset of Twilio ShortcodesMinor8.9 hresolved11-19
SMS Delivery Delays to US Carriers from a Small Subset of Twilio Short CodesMinor18 hresolved11-20
SMS Delivery Delays to Orange Network in CameroonMinor14 hresolved11-20
MMS Delivery Report Delays to US Networks via a Subset of Short CodesMinor14 hresolved11-21
SMS Delivery Delays to Movistar EcuadorMinor2.9 hresolved11-21
SMS Delivery Delay and Failures To Orange Burkina FasoNo impact listed45 minresolved11-21
SMS Delivery Delay and Failures to Orange Burkina FasoMinor21 hresolved11-21
SMS Delivery Delays to Norway Telia (Netcom)Minor2.1 hresolved11-22
SMS Delivery Delays to South Korea SK TelecomMinor1.6 hresolved11-22
Inconsistent Bill Amount Reporting with Programmable Wireless Usage APIsMinor41 hresolved11-22
SMS Delivery Delays to Vodafone RomaniaMinor5.8 hresolved11-22
MMS Delivery Reports Delays in the US via a Small Subset of Short CodesMinor14 hresolved11-22
SMS Delivery Delays To Colombia TigoMinor3.8 hresolved11-23
SMS Delivery Issues to Nigeria Airtel NetworkMinor7.0 hresolved11-23
SMS Delivery Delays to Russia MTSMinor3.0 hresolved11-23
Elevated Error and Rates Latency in Studio Webhook HandlingNo impact listed35 minresolved11-23
SMS Delivery Delays and/or Delivery Report Delays to Vodafone RomaniaMinor5.0 hresolved11-24
On Call Engineers are Investigating Inbound Call Failures Over Dominican RepublicNo impact listed34 minresolved11-24
SMS Delivery Delay to PeruMinor4.0 hresolved11-24
Multiple Carriers Returning 500s in CanadaMinor3.7 hresolved11-24
Phone Numbers Going Offline for WhatsappMinor7.7 hresolved11-24
MMS Delivery Reporting Delays to US Carriers from a Subset of ShortcodesMinor8.6 hresolved11-24
Multiple Carriers Returning 500s in CanadaNo impact listed7 minresolved11-24
SMS Delivery Delays to Kuwait Zain NetworkMinor13 hresolved11-25
SMS Delivery Delays to Germany Vodafone and T-Mobile NetworksNo impact listed0 minresolved11-25
SMS Delivery Delays to CTBC BrazilMinor6.9 hresolved11-25
SMS Delivery Delays from Toll-Free Numbers to Telus and Rogers CanadaMinor23 hresolved11-25
Automated Alert: No Customer ImpactNo impact listed21 minresolved11-26
Calls API was degradedNo impact listed0 minresolved11-26
SMS Delivery Receipt Delays to Multiple Carriers in BrazilMinor19 hresolved11-26
SMS Delivery Delays to Multiple Carriers in EgyptMinor3.0 hresolved11-26
SMS Delivery Delays from Twilio Short Codes to US CarriersMinor21 hresolved11-26
SMS Delivery Delays from Twilio Toll-Free Numbers to US CarriersMinor7.4 hresolved11-26
MMS Delivery Delays from Twilio Toll-Free Numbers to US CarriersMinor10 hresolved11-26
On Call Engineers Are Investigating a Potential Issue With Account Based Rate LimitsNo impact listed25 minresolved11-26
SMS delivery delays to Vodafone in EgyptMinor4.9 hresolved11-26
Data Processing Delays for Messaging InsightsMinor5.8 hresolved11-26
SMS Delivery Delays to Vinaphone Network in VietnamMinor12 hresolved11-27
SMS delivery delays from Twilio Short Codes to USMinor4.6 hresolved11-27
SMS delivery delays from Twilio Pre-Registered Senders ID to Mexico CarrierMinor2.0 hresolved11-27
SMS Delivery Delays from Twilio to BrazilMinor4.0 hresolved11-27
Twilio Console, Blog, and Marketing Website Failing to LoadNo impact listed2.5 hresolved11-28
SMS Delivery Delays to Brazil CBTC NetworkMinor4.6 hresolved11-28
SMS Delivery Delays to Tanzania Vodacom NetworkNo impact listed0 minresolved11-28
SMS Delivery Delays to Orange Network MaliMinor4.1 hresolved11-28
MMS DLR Delays via a Subset of Twilio Short Codes to Multiple US NetworksMinor2.1 hresolved11-29
MMS Delivery Degradation from Twilio Short Codes to US CarriersMinor18 hresolved11-29
SMS Delivery Degradation from Twilio Short Codes to US CarriersMinor16 hresolved11-29
SMS Delivery Degradation from Twilio Toll-Free Numbers to US CarriersMinor7.8 hresolved11-29
Elevated Call Queue Times in FlexMinor1.3 hresolved11-29
SMS Delivery Delays to ISP Telecom (313-994) In CanadaMinor5.5 hresolved11-30
MMS Delivery Delays from a Subset of Twilio US Short Codes to US CarriersMinor7.1 hresolved11-30
Flex - Delays Accepting Inbound and Initiating Outbound for a Subset of CallsMinor23 hresolved11-30
SMS Delivery Delays to Vodafone in EgyptMinor5.1 hresolved11-30
Flex Orchestration Limit Reached Causing 500 ErrorsNo impact listed0 minresolved11-30
SMS Delivery Receipt Delays to O2 Network in SlovakiaMinor29 hresolved11-30

Maintenance 142

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Cite this

Twilio posted 153 status incidents in November 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in November 2021
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2021/11

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