Outages by dayNovember 5, 2021

Outages on November 5, 2021

UTC day 2021-11-05 (Nov 5, 2021, 00:00 to Nov 5, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

24incidents started

2labelled major or critical

15vendors with a new incident

10still open from earlier days

By vendor label: Major 2 · Minor 14 · No impact listed 8 · 9 maintenance

Incidents started this day 24

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[Webhosting] Blacklisted SMTP IP address	Major	10:34	Dec 6, 2021, 08:21 (31 d)	resolved
Stitch	Webhooks errors	Major	13:58	14:34 (36 min)	resolved
Twilio	SMS Delivery Report Delays When Sending to Multiple Networks in USA via a Subset of Twilio Short Codes	Minor	02:44	05:11 (2.5 h)	resolved
Twilio	SMS Delivery Delays to Egypt Vodafone	Minor	09:28	13:03 (3.6 h)	resolved
Scaleway	[DC3] Power issue in Room 4-5 Racks E1, E2 and E3	Minor	09:55	12:27 (2.5 h)	resolved
Twilio	SMS Delivery Delays to Uganda MTN	Minor	09:59	15:04 (5.1 h)	resolved
v0	Elevated API and Dashboard Error Rates	Minor	11:00	11:31 (31 min)	resolved
Vercel	Elevated API and Dashboard Error Rates	Minor	11:00	11:31 (31 min)	resolved
Sanity	Ongoing issues with GraphQL API deployment	Minor	13:28	14:00 (32 min)	resolved
Twilio	SMS Delivery Report Delays to Proximus and Altice Network in the US via Subset of Shortcodes	Minor	14:38	19:18 (4.7 h)	resolved
Twilio	Flex Agents are Unable to Make Outbound Voice Calls to a Subset of Numbers	Minor	15:34	17:08 (1.6 h)	resolved
Canva	Simultaneous Collaboration on Designs unavailable	Minor	15:47	16:03 (16 min)	resolved
Xero	Some users may be experiencing errors or slowness when accessing Practice Manager	Minor	16:00	16:58 (58 min)	resolved
Twilio	SMS Delivery Delays to Azerbaijan Azercell	Minor	16:09	Nov 6, 2021, 20:19 (28 h)	resolved
Contentful	Errors on the Content Management API (CMA)	Minor	17:11	17:40 (29 min)	resolved
Twilio	SMS Delivery Delays to T-Mobile and Sprint in the US via Subset of Shortcodes	Minor	18:58	23:32 (4.6 h)	resolved
Twilio	Delays Observed When Sending Recording Transcription Callbacks	No impact listed	03:17	04:28 (1.2 h)	resolved
Mattermost	New cloud signups are failing	No impact listed	11:40	11:58 (18 min)	resolved
Greenhouse	Dropped system generated emails	No impact listed	13:50	Nov 7, 2021, 13:20 (48 h)	resolved
Confluent	Partial outage in AWS US East-1 region - Connection errors	No impact listed	14:30	14:30 (0 min)	resolved
Confluent	Partial connection issues in Azure North Europe region	No impact listed	18:30	18:30 (0 min)	resolved
ActiveCampaign	Delays in Event Processing	No impact listed	18:30	18:30 (0 min)	resolved
Twingate	Controller downtime	No impact listed	18:37	Nov 6, 2021, 06:30 (12 h)	postmortem
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-34588	No impact listed	19:59	Nov 6, 2021, 04:27 (8.5 h)	resolved

Still open from earlier days 10

Vendor	Incident	Impact	Started	Resolved	Status
Segment	Personas: batch computed trait and audience sync delays	Critical	Nov 4, 2021, 23:35	02:36 (3.0 h)	resolved
ActiveCampaign	Customer Advanced Searches Failing	Major	Nov 2, 2021, 21:43	Nov 10, 2021, 02:35 (7 d)	resolved
Scaleway	[Elements] Card automatic payments issues	Major	Nov 4, 2021, 12:09	12:42 (25 h)	resolved
ActiveCampaign	Increased number of 5xx errors in External API	Major	Nov 4, 2021, 14:13	Nov 10, 2021, 02:35 (6 d)	resolved
Smartsheet	Intermittent Errors when trying to log in.	Major	Nov 4, 2021, 15:50	00:39 (8.8 h)	resolved
Twilio	SMS Short Code Delivery Failures to Canada ISP Telecom	Minor	Nov 4, 2021, 09:04	Nov 6, 2021, 03:20 (42 h)	resolved
Twilio	SMS Delivery Delays to Mali Orange	Minor	Nov 4, 2021, 16:52	00:51 (8.0 h)	resolved
Twilio	SMS Delivery Delays to Orange Burkina Faso from Twilio Long codes and Alpha senders	Minor	Nov 4, 2021, 20:15	05:01 (8.8 h)	resolved
Twilio	SMS Delivery Delays from Twilio Long codes and Alpha senders to Telesom Somalia	Minor	Nov 4, 2021, 20:54	05:51 (8.9 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-34563	No impact listed	Nov 4, 2021, 19:43	03:43 (8.0 h)	resolved

Maintenance 9

Vendor	Incident	Impact	Started	Resolved	Status
Lever	[Scheduled] Scheduled maintenance	Maintenance	00:00	00:30 (30 min)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free MMS/SMS	Maintenance	03:00	05:00 (2.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider	Maintenance	03:01	05:00 (2.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers	Maintenance	03:03	05:00 (1.9 h)	resolved
Twilio	[Scheduled] US SMS & MMS Carrier Partner Maintenance	Maintenance	03:03	05:00 (1.9 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance (V2 SMS)	Maintenance	04:00	05:00 (1.0 h)	resolved
Iterable	[Scheduled] Database maintenance	Maintenance	06:00	09:00 (3.0 h)	resolved
Contentful	[Scheduled] Database Maintenance	Maintenance	07:00	08:00 (1.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance	Maintenance	07:30	08:00 (30 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Scaleway, Stitch, Twilio, v0, Vercel, Sanity, Canva, Xero, Contentful, Mattermost, Greenhouse, Confluent.

Cite this

24 vendor-reported incidents started on 2021-11-05 (UTC) across 15 vendors, 2 labelled major or critical by the vendor.

Title: Outages on November 5, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-11-05 00:00 UTC
URL: https://rewindex.com/outages/2021-11-05

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