Mattermost: New cloud signups are failing
Affected components: Cloud Sign-UpSign-Up
Timeline of updates
- investigating
We are currently investigating an issue that affects creation of new installations
- monitoring
A fix has been implemented and we are monitoring the results
- resolved
The incident has been resolved
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
2463974cad5cd1ae…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Mattermost, started 2021-11-05 11:40 UTC, resolved after 18 min, 3 update(s).
- Title
- New cloud signups are failing
- Vendor
- Mattermost
- Date
- URL
- https://rewindex.com/company/mattermost/incidents/qmy1gy47p2p1
Mattermost profileRecent Mattermost incidentsAll outages on November 5, 2021Mattermost in November 2021MarkdownJSON