Outages by dayNovember 4, 2021

Outages on November 4, 2021

UTC day 2021-11-04 (Nov 4, 2021, 00:00 to Nov 4, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

30incidents started

9labelled major or critical

20vendors with a new incident

9still open from earlier days

By vendor label: Critical 3 · Major 6 · Minor 15 · No impact listed 6 · 22 maintenance

Incidents started this day 30

Vendor	Incident	Impact	Started	Resolved	Status
Mailjet	Login/Sign up issues and UI slow response time	Critical	12:30	13:37 (1.1 h)	resolved
PandaDoc	Hubspot-PandaDoc interface issue	Critical	18:06	19:58 (1.9 h)	resolved
Segment	Personas: batch computed trait and audience sync delays	Critical	23:35	Nov 5, 2021, 02:36 (3.0 h)	resolved
Squarespace	Site showing 503 Service Unavailable	Major	02:38	02:53 (15 min)	resolved
Scaleway	[Elements] Card automatic payments issues	Major	12:09	Nov 5, 2021, 12:42 (25 h)	resolved
ActiveCampaign	Increased number of 5xx errors in External API	Major	14:13	Nov 10, 2021, 02:35 (6 d)	resolved
Smartsheet	Intermittent Errors when trying to log in.	Major	15:50	Nov 5, 2021, 00:39 (8.8 h)	resolved
Mixpanel	Errors loading eu.mixpanel.com (customers on Data Residency in EU)	Major	16:15	19:01 (2.8 h)	resolved
Pipedream	https://pipedream.com/sources fails to load sources	Major	19:21	19:33 (12 min)	resolved
Elastic Cloud	Issues with platform connectivity in AWS us-east-2	Minor	04:00	05:05 (1.1 h)	resolved
Sinch	Delivery Issues Mexico - Telcel	Minor	07:09	09:13 (2.1 h)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR towards one of our partners in Mexico	Minor	07:15	09:39 (2.4 h)	resolved
Twilio	SMS Short Code Delivery Failures to Canada ISP Telecom	Minor	09:04	Nov 6, 2021, 03:20 (42 h)	resolved
Twilio	SMS Delivery Failures to Nigeria MTN	Minor	10:32	19:19 (8.8 h)	resolved
Twilio	SMS Delivery Delays to Somalia Telesom	Minor	12:23	17:24 (5.0 h)	resolved
Gorgias	Delay receiving Webhooks	Minor	15:42	17:01 (1.3 h)	resolved
Twilio	SMS Delivery Delays to Mali Orange	Minor	16:52	Nov 5, 2021, 00:51 (8.0 h)	resolved
Semaphore	Delays in job processing on Semaphore 2.0	Minor	17:10	19:03 (1.9 h)	resolved
GitHub Copilot	Incident with GitHub Actions	Minor	18:13	18:54 (41 min)	resolved
GitHub	Incident with GitHub Actions	Minor	18:13	18:54 (41 min)	resolved
Confluent	Connector Provisioning Degraded	Minor	18:43	23:38 (4.9 h)	resolved
HubSpot	Some integrations are unavailable in HubSpot	Minor	19:11	22:32 (3.4 h)	resolved
Twilio	SMS Delivery Delays to Orange Burkina Faso from Twilio Long codes and Alpha senders	Minor	20:15	Nov 5, 2021, 05:01 (8.8 h)	resolved
Twilio	SMS Delivery Delays from Twilio Long codes and Alpha senders to Telesom Somalia	Minor	20:54	Nov 5, 2021, 05:51 (8.9 h)	resolved
Twilio	SMS Outbound Delivery Delays to Israel Orange	No impact listed	10:07	10:07 (0 min)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MT and DLR traffic towards one of our partners in Nigeria	No impact listed	12:42	20:59 (8.3 h)	resolved
Contentstack	[Europe] Degraded performance of new Web App.	No impact listed	13:00	13:00 (0 min)	resolved
Twilio	SMS Delivery Delays to Various US Networks Over a Subset of Short Codes	No impact listed	18:10	18:10 (0 min)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-34563	No impact listed	19:43	Nov 5, 2021, 03:43 (8.0 h)	resolved
Akamai	Akamai Multi-Factor Authentication re-enrollment issues	No impact listed	20:46	20:46 (0 min)	resolved

Still open from earlier days 9

Vendor	Incident	Impact	Started	Resolved	Status
Wise	Issue impacting our USD account details	Critical	Nov 3, 2021, 20:49	16:33 (20 h)	resolved
ActiveCampaign	Customer Advanced Searches Failing	Major	Nov 2, 2021, 21:43	Nov 10, 2021, 02:35 (7 d)	resolved
Scaleway	[Webhosting] PHP 5.6 configuration issue	Minor	Oct 28, 2021, 10:49	Nov 12, 2021, 15:44 (15 d)	resolved
Twilio	Messaging Insights Not Loading for a Subset of Accounts	Minor	Nov 3, 2021, 14:06	01:50 (12 h)	resolved
Grammarly	Unable to log in via Facebook	Minor	Nov 3, 2021, 19:07	04:13 (9.1 h)	resolved
Twilio	SMS Delivery Delays to Somalia	Minor	Nov 3, 2021, 19:50	00:42 (4.9 h)	resolved
Segment	Degraded Profile API response times	Minor	Nov 3, 2021, 22:01	05:29 (7.5 h)	resolved
Heap	Temporary data latency	No impact listed	Nov 3, 2021, 17:06	04:35 (11 h)	resolved
CockroachDB	Current Billing Charges are Visually Paused	No impact listed	Nov 3, 2021, 18:51	14:07 (19 h)	resolved

Maintenance 22

Vendor	Incident	Impact	Started	Resolved	Status
Lever	[Scheduled] Scheduled maintenance	Maintenance	00:00	03:01 (3.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers	Maintenance	03:00	06:59 (4.0 h)	resolved
Twilio	[Scheduled] US SMS And MMS Carrier Partner Maintenance	Maintenance	03:01	06:59 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free MMS/SMS	Maintenance	03:04	07:00 (3.9 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider	Maintenance	03:04	07:00 (3.9 h)	resolved
Twilio	[Scheduled] Chile SMS Carrier Maintenance - Entel PCS	Maintenance	03:30	07:00 (3.5 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number#2471	Maintenance	04:00	08:30 (4.5 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - Telcel Mexico	Maintenance	04:00	07:30 (3.5 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	04:01	11:00 (7.0 h)	resolved
Sinch	[Scheduled] External Maintenance - North America Long Number Provider	Maintenance	04:01	11:00 (7.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/outbound SMS towards US & Canada phone numbers	Maintenance	05:02	11:00 (6.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Operator services \| 3rd party Network Maintenance \| Ref Number# 22337217-1	Maintenance	05:02	10:02 (5.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number# 22337217-1	Maintenance	05:02	10:02 (5.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch NRJ Mobile/LEGOS France Migration	Maintenance	07:30	09:00 (1.5 h)	resolved
Elastic Cloud	[Scheduled] Coordination layer maintenance in Azure Texas (azure-southcentralus)	Maintenance	08:05	10:38 (2.5 h)	resolved
Sentry	[Scheduled] Database maintenance	Maintenance	09:01	09:20 (19 min)	resolved
Sinch	SDI SMS 365(iSMS) \| Operator Services \| Potential delay in delivery of MO, MT and DLR Traffic \| TT# MNOC-34551	Maintenance	09:13	09:43 (30 min)	resolved
Grafana Cloud	[Scheduled] Database Maintenance	Maintenance	10:03	11:00 (57 min)	resolved
Scaleway	[Scheduled] [Elements] Object Storage network maintenance in fr-par	Maintenance	11:34	12:03 (29 min)	resolved
Twilio	[Scheduled] Vietnam SMS Carrier Maintenance - Vinaphone	Maintenance	15:30	16:30 (1.0 h)	resolved
Linode (Akamai)	[Scheduled] Emergency Network Maintenance - EU-Central (Frankfurt)	Maintenance	22:01	23:30 (1.5 h)	resolved
FullStory	[Scheduled] Scheduled Maintenance	Maintenance	23:00	Nov 5, 2021, 01:00 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Mailjet, PandaDoc, Segment, Squarespace, Scaleway, ActiveCampaign, Smartsheet, Mixpanel, Pipedream, Elastic Cloud, Sinch, Twilio.

Cite this

30 vendor-reported incidents started on 2021-11-04 (UTC) across 20 vendors, 9 labelled major or critical by the vendor.

Title: Outages on November 4, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-11-04 00:00 UTC
URL: https://rewindex.com/outages/2021-11-04

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