Akamai: Akamai Multi-Factor Authentication re-enrollment issues
Timeline of updates
- resolved
We have identified an issue with Akamai Multi-Factor Authentication related to missing "Submit" buttons when re-enrolling a mobile device. We have implemented a workaround and we have also a planned release to fix the underlying issue. For instructions on the workaround, please refer to this Akamai Community KB article: https://community.akamai.com/customers/s/article/AMFA-User-interface-may-prevent-the-enrollment-of-new-MFA-devices (opens in new tab) If you have additional questions or other issues related to this, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support (opens in new tab)), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/ (opens in new tab).
From Akamai’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on www.akamaistatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Akamai, started 2021-11-04 20:46 UTC, resolved after 0 min, 1 update(s).
- Title
- Akamai Multi-Factor Authentication re-enrollment issues
- Vendor
- Akamai
- Date
- URL
- https://rewindex.com/company/akamai/incidents/ztd6gqyyh51p
Akamai profileRecent Akamai incidentsAll outages on November 4, 2021Akamai in November 2021MarkdownJSON