# Akamai: Akamai Multi-Factor Authentication re-enrollment issues

> Akamai status incident “Akamai Multi-Factor Authentication re-enrollment issues” on 2021-11-04: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/akamai/incidents/ztd6gqyyh51p
Last updated: 2021-11-04T20:46:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-11-04 20:46 UTC · Resolved: 2021-11-04 20:46 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://www.akamaistatus.com/incidents/ztd6gqyyh51p](https://www.akamaistatus.com/incidents/ztd6gqyyh51p)
- [Company: Akamai](https://rewindex.com/company/akamai.md)

## Timeline of updates

- **resolved** 2021-11-04 20:46 UTC: We have identified an issue with Akamai Multi-Factor Authentication related to missing "Submit" buttons when re-enrolling a mobile device. We have implemented a workaround and we have also a planned release to fix the underlying issue. For instructions on the workaround, please refer to this Akamai Community KB article: https://community.akamai.com/customers/s/article/AMFA-User-interface-may-prevent-the-enrollment-of-new-MFA-devices If you have additional questions or other issues related to this, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Akamai, started 2021-11-04 20:46 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/akamai/incidents/ztd6gqyyh51p
- Citation: Akamai, “Akamai Multi-Factor Authentication re-enrollment issues” (2021-11-04 20:46 UTC). Archived by Rewindex: https://rewindex.com/company/akamai/incidents/ztd6gqyyh51p (CC BY 4.0).
- Markdown link: `[Akamai: Akamai Multi-Factor Authentication re-enrollment issues (2021-11-04)](https://rewindex.com/company/akamai/incidents/ztd6gqyyh51p)`


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Canonical: https://rewindex.com/company/akamai/incidents/ztd6gqyyh51p · Markdown: https://rewindex.com/company/akamai/incidents/ztd6gqyyh51p.md · JSON: https://rewindex.com/api/v1/companies/akamai/incidents/ztd6gqyyh51p · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:52:32.089Z