CompaniesSmartsheetMonthly reportsNovember 2021
Smartsheet in November 2021: incidents, uptime and changes
4incidents posted
3labelled major or critical
97.41%free of major/critical
96.96%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 18 h 38 min, incident time 21 h 51 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 3 · Minor 1
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Intermittent Errors when trying to log in. | Major | 8.8 h | resolved | 11-04 | |
| Published Links for Sheets, Reports, and Dashboards | Major | 3.5 h | resolved | 11-22 | |
| Customers intermittently being logged out with a session timeout. | Major | 6.3 h | resolved | 11-24 |
Other incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Smartsheet Services Impacted by Google Cloud Incident | Minor | 3.2 h | resolved | 11-16 |
Maintenance 2
Show scheduled maintenance
Cite this
Smartsheet posted 4 status incidents in November 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Smartsheet in November 2021
- Vendor
- Smartsheet
- Date
- URL
- https://rewindex.com/company/smartsheet/2021/11