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CompaniesSmartsheetMonthly reportsDecember 2021

Smartsheet in December 2021: incidents, uptime and changes

5incidents posted
4labelled major or critical
97.64%free of major/critical
97.64%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 17 h 30 min, incident time 17 h 30 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 3 · No impact listed 1

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Bridge service affected by AWS incident.Critical33 minresolved12-15
Unable to Load ReportsMajor2.8 hresolved12-01
Smartsheet UnavailableMajor11 hresolved12-07
Automation WorkflowsMajor2.7 hresolved12-22

Other incidents 1

IncidentImpactStartedDurationStatusDay
Resource ManagementNo impact listed1.9 hresolved12-30

Maintenance 1

Show scheduled maintenance

Cite this

Smartsheet posted 5 status incidents in December 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Smartsheet in December 2021
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/2021/12

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