# Smartsheet in December 2021: incidents, uptime and changes

> Smartsheet in December 2021: 5 incidents on its status page (4 major or critical), 97.64% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2021/12
Last updated: 2022-01-01T00:00:00Z

- Incidents posted: 5 (major/critical: 4) · Maintenance: 1
- By vendor impact label: critical 1, major 3, none 1
- Uptime (vendor-reported): 97.64% free of major/critical incidents, 97.64% free of any incident; outage time 17 h 30 min, incident time 17 h 30 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2021](https://rewindex.com/company/smartsheet/2021/11.md) · Next: [January 2022](https://rewindex.com/company/smartsheet/2022/01.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bridge service affected by AWS incident.](https://rewindex.com/company/smartsheet/incidents/vlldsh3jlr8v.md) | critical | 2021-12-15 15:58 UTC | 2021-12-15 16:31 UTC | 33 min | resolved |
| [Unable to Load Reports](https://rewindex.com/company/smartsheet/incidents/qq4tb5skg6vb.md) | major | 2021-12-01 18:58 UTC | 2021-12-01 21:48 UTC | 2.8 h | resolved |
| [Smartsheet Unavailable](https://rewindex.com/company/smartsheet/incidents/0wd0dy9wpd7x.md) | major | 2021-12-07 16:05 UTC | 2021-12-08 03:30 UTC | 11 h | resolved |
| [Automation Workflows](https://rewindex.com/company/smartsheet/incidents/d0z8hz29jglj.md) | major | 2021-12-22 13:21 UTC | 2021-12-22 16:03 UTC | 2.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to Load Reports](https://rewindex.com/company/smartsheet/incidents/qq4tb5skg6vb.md) | major | 2021-12-01 18:58 UTC | 2021-12-01 21:48 UTC | 2.8 h | resolved |
| [Smartsheet Unavailable](https://rewindex.com/company/smartsheet/incidents/0wd0dy9wpd7x.md) | major | 2021-12-07 16:05 UTC | 2021-12-08 03:30 UTC | 11 h | resolved |
| [Bridge service affected by AWS incident.](https://rewindex.com/company/smartsheet/incidents/vlldsh3jlr8v.md) | critical | 2021-12-15 15:58 UTC | 2021-12-15 16:31 UTC | 33 min | resolved |
| [Automation Workflows](https://rewindex.com/company/smartsheet/incidents/d0z8hz29jglj.md) | major | 2021-12-22 13:21 UTC | 2021-12-22 16:03 UTC | 2.7 h | resolved |
| [Resource Management](https://rewindex.com/company/smartsheet/incidents/m8yzdlq4s5x6.md) | none | 2021-12-30 01:04 UTC | 2021-12-30 03:01 UTC | 1.9 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Resource Management by Smartsheet Maintenance](https://rewindex.com/company/smartsheet/incidents/svhwy4hshjb9.md) | maintenance | 2021-12-11 18:00 UTC | 2021-12-11 18:40 UTC | 40 min | resolved |

## Cite this

Smartsheet posted 5 status incidents in December 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2021/12
- Citation: Smartsheet, “Smartsheet in December 2021” (2021-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2021/12 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in December 2021 (2021-12-01)](https://rewindex.com/company/smartsheet/2021/12)`


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Canonical: https://rewindex.com/company/smartsheet/2021/12 · Markdown: https://rewindex.com/company/smartsheet/2021/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:57:07.328Z