# Smartsheet in November 2021: incidents, uptime and changes

> Smartsheet in November 2021: 4 incidents on its status page (3 major or critical), 97.41% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2021/11
Last updated: 2021-12-01T00:00:00Z

- Incidents posted: 4 (major/critical: 3) · Maintenance: 2
- By vendor impact label: major 3, minor 1
- Uptime (vendor-reported): 97.41% free of major/critical incidents, 96.96% free of any incident; outage time 18 h 38 min, incident time 21 h 51 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2021](https://rewindex.com/company/smartsheet/2021/10.md) · Next: [December 2021](https://rewindex.com/company/smartsheet/2021/12.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent Errors when trying to log in.](https://rewindex.com/company/smartsheet/incidents/mg2zqqvtvf88.md) | major | 2021-11-04 15:50 UTC | 2021-11-05 00:39 UTC | 8.8 h | resolved |
| [Published Links for Sheets, Reports, and Dashboards](https://rewindex.com/company/smartsheet/incidents/y0c4h2949cnh.md) | major | 2021-11-22 11:15 UTC | 2021-11-22 14:46 UTC | 3.5 h | resolved |
| [Customers intermittently being logged out with a session timeout.](https://rewindex.com/company/smartsheet/incidents/7qrz2djs5lgs.md) | major | 2021-11-24 17:29 UTC | 2021-11-24 23:47 UTC | 6.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent Errors when trying to log in.](https://rewindex.com/company/smartsheet/incidents/mg2zqqvtvf88.md) | major | 2021-11-04 15:50 UTC | 2021-11-05 00:39 UTC | 8.8 h | resolved |
| [Smartsheet Services Impacted by Google Cloud Incident](https://rewindex.com/company/smartsheet/incidents/5dd2zgb28pbs.md) | minor | 2021-11-16 18:37 UTC | 2021-11-16 21:50 UTC | 3.2 h | resolved |
| [Published Links for Sheets, Reports, and Dashboards](https://rewindex.com/company/smartsheet/incidents/y0c4h2949cnh.md) | major | 2021-11-22 11:15 UTC | 2021-11-22 14:46 UTC | 3.5 h | resolved |
| [Customers intermittently being logged out with a session timeout.](https://rewindex.com/company/smartsheet/incidents/7qrz2djs5lgs.md) | major | 2021-11-24 17:29 UTC | 2021-11-24 23:47 UTC | 6.3 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Resource Management by Smartsheet Maintenance](https://rewindex.com/company/smartsheet/incidents/kxmc1yvxc31x.md) | maintenance | 2021-11-06 17:30 UTC | 2021-11-06 17:47 UTC | 17 min | resolved |
| [\[Scheduled\] Control Center Planned Maintenance](https://rewindex.com/company/smartsheet/incidents/d5rczvg7m3mx.md) | maintenance | 2021-11-13 16:01 UTC | 2021-11-13 16:27 UTC | 26 min | resolved |

## Cite this

Smartsheet posted 4 status incidents in November 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2021/11
- Citation: Smartsheet, “Smartsheet in November 2021” (2021-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2021/11 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in November 2021 (2021-11-01)](https://rewindex.com/company/smartsheet/2021/11)`


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Canonical: https://rewindex.com/company/smartsheet/2021/11 · Markdown: https://rewindex.com/company/smartsheet/2021/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:55:59.996Z