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CompaniesPandaDocMonthly reportsNovember 2021

PandaDoc in November 2021: incidents, uptime and changes

5incidents posted
3labelled major or critical
99.34%free of major/critical
99.03%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4 h 44 min, incident time 6 h 58 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 3 · Minor 2

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Hubspot-PandaDoc interface issueCritical1.9 hresolved11-04
Document creation via API failure in Editor 2.0Critical2.4 hresolved11-08
Unable to add the contact or recipientCritical31 minresolved11-09

Other incidents 2

IncidentImpactStartedDurationStatusDay
Email Delivery IssueMinor37 minresolved11-02
Stripe connectivity issueMinor1.6 hresolved11-15

Cite this

PandaDoc posted 5 status incidents in November 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
PandaDoc in November 2021
Vendor
PandaDoc
Date
URL
https://rewindex.com/company/pandadoc/2021/11

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