# PandaDoc in November 2021: incidents, uptime and changes

> PandaDoc in November 2021: 5 incidents on its status page (3 major or critical), 99.34% free of major or critical incidents (vendor-reported). From Rewindex’s archive of PandaDoc’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pandadoc/2021/11
Last updated: 2021-12-01T00:00:00Z

- Incidents posted: 5 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 3, minor 2
- Uptime (vendor-reported): 99.34% free of major/critical incidents, 99.03% free of any incident; outage time 4 h 44 min, incident time 6 h 58 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2021](https://rewindex.com/company/pandadoc/2021/10.md) · Next: [December 2021](https://rewindex.com/company/pandadoc/2021/12.md) · [All months](https://rewindex.com/company/pandadoc/reports.md) · [PandaDoc](https://rewindex.com/company/pandadoc.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Hubspot-PandaDoc interface issue](https://rewindex.com/company/pandadoc/incidents/vsd3k7ystc74.md) | critical | 2021-11-04 18:06 UTC | 2021-11-04 19:58 UTC | 1.9 h | resolved |
| [Document creation via API failure in Editor 2.0](https://rewindex.com/company/pandadoc/incidents/ynh8xn45cvft.md) | critical | 2021-11-08 18:41 UTC | 2021-11-08 21:02 UTC | 2.4 h | resolved |
| [Unable to add the contact or recipient](https://rewindex.com/company/pandadoc/incidents/m9z9l8ncfrcd.md) | critical | 2021-11-09 11:12 UTC | 2021-11-09 11:43 UTC | 31 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Email Delivery Issue](https://rewindex.com/company/pandadoc/incidents/bk73tfrsd618.md) | minor | 2021-11-02 22:36 UTC | 2021-11-02 23:13 UTC | 37 min | resolved |
| [Hubspot-PandaDoc interface issue](https://rewindex.com/company/pandadoc/incidents/vsd3k7ystc74.md) | critical | 2021-11-04 18:06 UTC | 2021-11-04 19:58 UTC | 1.9 h | resolved |
| [Document creation via API failure in Editor 2.0](https://rewindex.com/company/pandadoc/incidents/ynh8xn45cvft.md) | critical | 2021-11-08 18:41 UTC | 2021-11-08 21:02 UTC | 2.4 h | resolved |
| [Unable to add the contact or recipient](https://rewindex.com/company/pandadoc/incidents/m9z9l8ncfrcd.md) | critical | 2021-11-09 11:12 UTC | 2021-11-09 11:43 UTC | 31 min | resolved |
| [Stripe connectivity issue](https://rewindex.com/company/pandadoc/incidents/hn65gjlhc0vz.md) | minor | 2021-11-15 16:53 UTC | 2021-11-15 18:30 UTC | 1.6 h | resolved |

## Cite this

PandaDoc posted 5 status incidents in November 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pandadoc/2021/11
- Citation: PandaDoc, “PandaDoc in November 2021” (2021-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/2021/11 (CC BY 4.0).
- Markdown link: `[PandaDoc: PandaDoc in November 2021 (2021-11-01)](https://rewindex.com/company/pandadoc/2021/11)`


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Canonical: https://rewindex.com/company/pandadoc/2021/11 · Markdown: https://rewindex.com/company/pandadoc/2021/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:10:33.756Z