Outages by dayNovember 2, 2021

Outages on November 2, 2021

UTC day 2021-11-02 (Nov 2, 2021, 00:00 to Nov 2, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

33incidents started

4labelled major or critical

24vendors with a new incident

9still open from earlier days

By vendor label: Critical 1 · Major 3 · Minor 20 · No impact listed 9 · 11 maintenance

Incidents started this day 33

Vendor	Incident	Impact	Started	Resolved	Status
Snowflake	GCP - US (Central 1): MI-20211102	Critical	21:14	22:42 (1.5 h)	resolved
Wiz	AWS Gov portal & API are down	Major	18:25	20:05 (1.7 h)	resolved
ActiveCampaign	Customer Advanced Searches Failing	Major	21:43	Nov 10, 2021, 02:35 (7 d)	resolved
Mailgun	Authentication failures	Major	22:29	Nov 3, 2021, 03:00 (4.5 h)	resolved
Twilio	SMS Delivery Delays to Cubacel Cuba	Minor	05:45	17:32 (12 h)	resolved
Asana	Partial Outage	Minor	07:15	11:16 (4.0 h)	resolved
Twilio	Inbound Message Delivery Delays to a Subset of Twilio Netherlands Phone numbers	Minor	08:36	13:30 (4.9 h)	resolved
Twilio	SMS Delivery Delays to Nigeria Glo	Minor	09:31	18:29 (9.0 h)	resolved
Aircall	Reachability Issues On Inbound Calls In Spain	Minor	10:27	13:02 (2.6 h)	resolved
Xero	Some users are experiencing an issue with the Tax Navigation Menu.	Minor	10:57	13:56 (3.0 h)	resolved
Scaleway	[T&S] Abuse form temporarily unavailable	Minor	11:16	13:19 (2.0 h)	resolved
Linode (Akamai)	Connectivity Issue - Mumbai, IN	Minor	12:44	21:09 (8.4 h)	resolved
FullStory	Elevated search errors	Minor	13:48	16:40 (2.9 h)	resolved
MessageBird (Bird)	Inbox agents are not able to accept tickets.	Minor	14:09	14:28 (19 min)	resolved
Confluence	User searches in EU West failing	Minor	14:24	18:48 (4.4 h)	resolved
Jira	User searches in EU West failing	Minor	14:24	18:48 (4.4 h)	resolved
Discord	Some push notifications are being dropped	Minor	16:00	17:49 (1.8 h)	resolved
Bandwidth	911 Address Provisioning Incident	Minor	16:23	17:10 (47 min)	resolved
Dialpad	Partial outage on Hong Kong and China Inbound calling	Minor	17:13	18:14 (1.0 h)	resolved
Asana	Partial Outage	Minor	17:19	17:31 (12 min)	resolved
Twilio	MMS Delivery delays to US from a small subset of Twilio Shortcodes	Minor	20:23	Nov 3, 2021, 04:18 (7.9 h)	resolved
Bitbucket	Bitbucket Pipelines trigger pipeline and editing UI features degraded	Minor	21:43	23:13 (1.5 h)	resolved
PandaDoc	Email Delivery Issue	Minor	22:36	23:13 (37 min)	resolved
Greenhouse	Issues sending notification emails	Minor	22:58	Nov 3, 2021, 01:41 (2.7 h)	resolved
Aptible	Issue provisioning new hardware	No impact listed	02:02	02:35 (33 min)	resolved
Contentstack	Retroactive - Purging Failure	No impact listed	02:04	02:04 (0 min)	resolved
Twilio	Programmable Video Customers may have Experienced 500 Errors	No impact listed	07:23	07:23 (0 min)	resolved
Amplitude	Amplitude Website Outage	No impact listed	08:00	08:00 (0 min)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Potential delay in receipt of DLR from multiple operators in Tanzania	No impact listed	10:47	12:02 (1.3 h)	resolved
Twilio	Studio Customers may have Observed Incomplete Execution Logs	No impact listed	11:57	11:57 (0 min)	resolved
Bandwidth	Spain Voice Outage	No impact listed	12:30	12:30 (0 min)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-34502	No impact listed	15:32	Nov 3, 2021, 02:54 (11 h)	resolved
Sinch	DI SMS 365\| Enterprise Messaging \| Delay in delivery of DLR traffic \| TT# MNOC-34509	No impact listed	20:48	23:17 (2.5 h)	resolved

Still open from earlier days 9

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[Webhosting] cPanel platform issue	Major	Oct 27, 2021, 07:49	11:20 (6 d)	resolved
Gorgias	Instagram comments not received in Gorgias for some Instagram accounts.	Minor	Oct 26, 2021, 15:57	Nov 11, 2021, 16:50 (16 d)	resolved
Lever	Stale data in Visual Insights	Minor	Oct 26, 2021, 17:42	Nov 8, 2021, 17:59 (13 d)	resolved
Scaleway	[Webhosting] PHP 5.6 configuration issue	Minor	Oct 28, 2021, 10:49	Nov 12, 2021, 15:44 (15 d)	resolved
Sinch	Service Notification - Dashboard	Minor	Oct 29, 2021, 07:35	09:05 (4 d)	resolved
Twilio	SMS Delivery Delay To Orange Morocco	Minor	Nov 1, 2021, 16:03	03:31 (11 h)	resolved
Plivo	Inbound call failure towards Spain phone numbers	Minor	Nov 1, 2021, 20:14	12:24 (16 h)	resolved
Twilio	Inbound Call Failures to Spain over a subset of Twilio numbers	Minor	Nov 1, 2021, 21:09	02:16 (5.1 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-34475	No impact listed	Nov 1, 2021, 23:30	02:56 (3.4 h)	resolved

Maintenance 11

Vendor	Incident	Impact	Started	Resolved	Status
Grafana Cloud	[Scheduled] NAT Gateway Maintenance in US Central Region	Maintenance	02:01	02:15 (14 min)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS towards the US phone numbers	Maintenance	05:00	11:00 (6.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards US & Canada phone numbers	Maintenance	05:00	11:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	05:01	11:00 (6.0 h)	resolved
Sinch	[Scheduled] External Maintenance - North America Long Number Provider	Maintenance	05:01	11:00 (6.0 h)	resolved
Sinch	[Scheduled] DI Live Link 365 & DI SMS 365 (SMSx) \| Enterprise Messaging & Operator Services \| Network Maintenance \| PCR Number # PSD-9340	Maintenance	06:00	06:19 (19 min)	resolved
Sinch	[Scheduled] DI E-Mail 365 \| Enterprise Messaging \| 3rd party System Maintenance \| Ref Number# NA	Maintenance	07:00	11:00 (4.0 h)	resolved
Scaleway	[Scheduled] [Elements] Object Storage network maintenance in fr-par	Maintenance	09:00	11:29 (2.5 h)	resolved
Elastic Cloud	[Scheduled] Coordination layer maintenance in Azure Virginia (azure-eastus)	Maintenance	19:01	23:02 (4.0 h)	resolved
Twilio	[Scheduled] Estonia SMS Carrier Maintenance - Telia Eesti AS (EMT)	Maintenance	22:30	Nov 3, 2021, 00:01 (1.5 h)	resolved
Twilio	[Scheduled] UK SMS Carrier Maintenance - 3 (Hutchison 3G UK Ltd)	Maintenance	23:30	Nov 3, 2021, 05:00 (5.5 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Snowflake, Wiz, ActiveCampaign, Mailgun, Twilio, Asana, Aircall, Xero, Scaleway, Linode (Akamai), FullStory, MessageBird (Bird).

Cite this

33 vendor-reported incidents started on 2021-11-02 (UTC) across 24 vendors, 4 labelled major or critical by the vendor.

Title: Outages on November 2, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-11-02 00:00 UTC
URL: https://rewindex.com/outages/2021-11-02

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