rewindex

Outages by dayNovember 18, 2021

Outages on November 18, 2021

UTC day 2021-11-18 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

35incidents started
8labelled major or critical
21vendors with a new incident
11still open from earlier days

By vendor label: Critical 3 · Major 5 · Minor 19 · No impact listed 8 · 28 maintenance

Incidents started this day 35

VendorIncidentImpactStartedResolvedStatus
Box[Critical] FTP UnavailableCritical (0 min)resolved
BandwidthBandwidth Local Market ImpairmentCritical (6.9 h)resolved
TwilioInbound Call Issue to Brazil NumbersCritical (3.9 h)resolved
Scaleway[REGISTRY] Can't use registry - 500 errorMajor (4.2 h)resolved
Red Hat (incl. Quay.io)Timeouts for Authenticated RegistriesMajor (1.4 h)resolved
Mailjet500 Send API V3 Error ReportsMajor (1.9 h)resolved
GustoCustomers are currently unable to view the "Tax Documents" tab within their Gusto account.Major (3.4 h)resolved
XeroCan't access Contacts screenMajor (31 min)resolved
BuildkiteDelayed service notificationsMinor (36 min)resolved
TwilioSMS Delivery Delays to H3G Network in IndonesiaMinor (7.0 h)resolved
TwilioSMS Delivery Report Delay to Kolbi ICE Network in Costa RicaMinor (19 h)resolved
BandwidthCanada Voice IncidentMinor (9 d)resolved
GreenhouseDegraded Performance On HarvestMinor (1.6 h)resolved
TwilioSub-Account Switching Is Not Working in ConsoleMinor (2.1 h)resolved
PlivoDelivery delay on inbound SMS & MMS towards US phone numbers in Saginaw, MIMinor (2.7 h)resolved
Scaleway[DC5] RPN switch issue in DC5 Room 1 Rack B63Minor (7 min)resolved
PlivoCall failures on inbound voice towards the Canada phone numbers : British ColumbiaMinor (4 d)resolved
TwilioA2P 10DLC Campaign and Number Registration is Experiencing DelaysMinor (5.8 h)resolved
BandwidthDashboard Order DelaysMinor (3.0 h)resolved
StatuspageTimeouts accessing manage portalMinor (3.0 h)resolved
TwilioUsers are not able to create custom Twimlets in Twilio Labs.Minor (1.6 h)resolved
Plivo10DLC Campaign Registration Failures: United StatesMinor (3.0 h)resolved
AmplitudeRealtime Data Unavailable For Web ReportingMinor (58 min)resolved
FigmaService disruptionMinor (35 h)resolved
TwilioMMS Delivery Delays on AT&T and T-MobileMinor (18 h)resolved
TwilioProgrammable Wireless SIM Updates DelayedMinor (36 min)resolved
RenderIncreased Deploy TimeoutsMinor (1.0 h)resolved
SinchDI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-34940No impact listed (3.5 h)resolved
SubstackThe website is downNo impact listed (36 min)resolved
Logz.ioFew customers in the us-east-1 AWS region are suffering from ingestion delayNo impact listed (4.3 h)resolved
SinchVerification DegradationNo impact listed (2.3 h)resolved
SinchDI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-34974No impact listed (11 h)resolved
SnykElevated error rates on our APINo impact listed (3.1 h)resolved
HubSpotConversations were delayed or unavailable for some customersNo impact listed (0 min)resolved
SparkPostOutbound message delivery is delayed/slow for some SparkPost and SparkPost Enterprise customers (US hosted only)No impact listed (21 min)resolved

Still open from earlier days 11

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - 342 - Marquette, MICritical (24 h)resolved
BandwidthBandwidth Local Market Impairment - 330 - Evansville, INMajor (25 h)resolved
GorgiasInstagram DMs not creating messages in GorgiasMinor (11 d)resolved
TwilioDelays in Twilio Billing Processing Causing Account Suspension for a Subset of CustomersMinor (26 h)resolved
ConfluentPartial provisioning issues on new clusters in Azure Brazil South regionMinor (28 h)resolved
SinchDI SMS 365 | Enterprise Messaging | Delay in delivery of MT Traffic towards Core Telecom UK in United KingdomMinor (20 h)resolved
SinchPerformance degradation - Customer PortalMinor (42 h)resolved
PlivoDelivery delay on inbound SMS towards US phone numbers: Marquette, MIMinor (24 h)resolved
SinchDelivery Issue Dominican Republic - ClaroMinor (11 h)resolved
HeapDegraded App PerformanceMinor (7.0 h)resolved
PlivoCall failures on inbound voice towards the US phone numbers.Minor (9.0 h)resolved

Maintenance 28

VendorIncidentImpactStartedResolvedStatus
Twilio[Scheduled] Russia SMS Carrier Maintenance - Beeline RussiaMaintenance (6.0 h)resolved
Linode (Akamai)[Scheduled] Scheduled Network Maintenance - EU-West (London)Maintenance (2.9 h)resolved
Twilio[Scheduled] Germany SMS Carrier Partner MaintenanceMaintenance (59 min)resolved
Twilio[Scheduled] UK SMS Carrier Maintenance - VodafoneMaintenance (4.3 h)resolved
Klaviyo[Scheduled] Scheduled Infrastructure MaintenanceMaintenance (44 min)resolved
Substack[Scheduled] Scheduled database maintenanceMaintenance (7 min)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US phone numbersMaintenance (8.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/outbound SMS towards US & Canada phone numbersMaintenance (8.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (8.0 h)resolved
Twilio[Scheduled] US SMS & MMS Carrier Partner MaintenanceMaintenance (8.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbersMaintenance (4.0 h)resolved
Sinch[Scheduled] External Maintenance - Toll-Free Number ProviderMaintenance (4.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll Free MMS/SMSMaintenance (4.0 h)resolved
Sinch[Scheduled] External Maintenance - (AT&T - US)Maintenance (11 h)resolved
Twilio[Scheduled] Mexico SMS Carrier Partner MaintenanceMaintenance (59 min)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - MTSMaintenance (2.0 h)resolved
Twilio[Scheduled] US SMS & MMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Twilio[Scheduled] UK SMS Carrier Partner MaintenanceMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.0 h)resolved
Twilio[Scheduled] France SMS Carrier Maintenance - Bouygues TelecomMaintenance (5.0 h)resolved
Twilio[Scheduled] Mexico SMS Carrier Partner MaintenanceMaintenance (3.0 h)resolved
Sinch[Scheduled] Scheduled Maintenance - US3 SiteMaintenance (3.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - Sprint USMaintenance (1.5 h)resolved
Twilio[Scheduled] SMS Carrier Partner Maintenance - Multiple NetworkMaintenance (29 min)resolved
Twilio[Scheduled] Indonesia SMS Carrier Maintenance - TelkomselMaintenance (5.9 h)resolved
Twilio[Scheduled] Malaysia SMS Carrier Maintenance - XOXMaintenance (5.0 h)resolved
Coralogix[Scheduled] Urgent Alert Engine MaintenanceMaintenance (1.0 h)resolved
MessageBird (Bird)[Scheduled] Conversations Database maintenanceMaintenance (15 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Box, Bandwidth, Twilio, Scaleway, Red Hat (incl. Quay.io), Mailjet, Gusto, Xero, Buildkite, Greenhouse, Plivo, Statuspage.

Cite this

35 vendor-reported incidents started on 2021-11-18 (UTC) across 21 vendors, 8 labelled major or critical by the vendor.

Title
Outages on November 18, 2021
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2021-11-18

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