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Twilio: Delays in Twilio Billing Processing Causing Account Suspension for a Subset of Customers

MinorStatus: resolvedStarted Resolved (26 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    The billing processing issue that caused delays in account balance reflection has been resolved and Billing is operating normally at this time.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-11-16 22:49 UTC, resolved after 26 h, 1 update(s).

Title
Delays in Twilio Billing Processing Causing Account Suspension for a Subset of Customers
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/m1zcfqdzzpvb

Twilio profileRecent Twilio incidentsAll outages on November 16, 2021Twilio in November 2021MarkdownJSON