# Twilio: Delays in Twilio Billing Processing Causing Account Suspension for a Subset of Customers

> Twilio status incident “Delays in Twilio Billing Processing Causing Account Suspension for a Subset of Customers” on 2021-11-16: impact minor (vendor’s label), 26 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/m1zcfqdzzpvb
Last updated: 2021-11-18T00:19:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-11-16 22:49 UTC · Resolved: 2021-11-18 00:19 UTC · Duration: 26 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/m1zcfqdzzpvb](https://status.twilio.com/incidents/m1zcfqdzzpvb)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-11-18 00:19 UTC: The billing processing issue that caused delays in account balance reflection has been resolved and Billing is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-11-16 22:49 UTC, resolved after 26 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/m1zcfqdzzpvb
- Citation: Twilio, “Delays in Twilio Billing Processing Causing Account Suspension for a Subset of Customers” (2021-11-16 22:49 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/m1zcfqdzzpvb (CC BY 4.0).
- Markdown link: `[Twilio: Delays in Twilio Billing Processing Causing Account Suspension for a Subset of Customers (2021-11-16)](https://rewindex.com/company/twilio/incidents/m1zcfqdzzpvb)`


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Canonical: https://rewindex.com/company/twilio/incidents/m1zcfqdzzpvb · Markdown: https://rewindex.com/company/twilio/incidents/m1zcfqdzzpvb.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/m1zcfqdzzpvb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:00:53.298Z