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Twilio: Local and International Voice Call Failures to a Subset of Twilio Hong Kong Long Codes

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Programmable Voice calls to a subset of Twilio Hong Kong long codes were degraded for approximately 52 minutes between 13:08 and 14:00 Pacific Time on 11/12/2021. During this period, customers may have experienced call failures. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-11-12 21:00 UTC, resolved after 0 min, 1 update(s).

Title
Local and International Voice Call Failures to a Subset of Twilio Hong Kong Long Codes
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/smz7zy15bh65

Twilio profileRecent Twilio incidentsAll outages on November 12, 2021Twilio in November 2021MarkdownJSON