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MessageBird (Bird): Flow Builder Alerts were not sent

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.bird.com (opens in new tab)

Timeline of updates

  1. resolved

    Today, we observed that the customers of Flow Builder were not receiving alert notifications, while the evidence is that those alerts should have been triggered. The analysis has shown that the alerting functionality has not been working correctly from November 2nd until November 16th (10:45:44AM CET), during which the customers didn't receive any alerts. At this moment, the issue is resolved. We believe that the tolerance to delays or missed notifications triggered by Flow Builder Alerts functionality should be close to zero. We apologise to our customers who are relying on this functionality in their operations for not delivering a stable service. In the upcoming days, actions will be taken to make sure that this issue doesn’t happen again. We’re also going to make sure that the detection time for this type of system outage is lowered to the scale of minutes. Have a great day! The Flow Builder Tribe @ MessageBird

From MessageBird (Bird)’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bird.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by MessageBird (Bird), started 2021-11-16 09:30 UTC, resolved after 0 min, 1 update(s).

Title
Flow Builder Alerts were not sent
Vendor
MessageBird (Bird)
Date
URL
https://rewindex.com/company/messagebird-bird/incidents/xl8z2h4pgl43

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