# Outages on January 13, 2025 (UTC)

> 44 incidents started on January 13, 2025 (UTC) on the status pages Rewindex archives, 12 labelled major or critical by the vendor (Red Hat (incl. Quay.io), Gorgias, Hootsuite); 10 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2025-01-13
Last updated: 2025-01-20T19:59:00Z

- Incidents started: 44 (major/critical: 12, other: 32) across 31 vendors
- Still open from earlier days: 10 · Maintenance windows: 16 · Detected outage events: 0
- By vendor impact label: critical 1, major 11, minor 26, none 5, unknown 1
- Previous day with incidents: [2025-01-12](https://rewindex.com/outages/2025-01-12.md) · Next: [2025-01-14](https://rewindex.com/outages/2025-01-14.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [catalog.redhat.com - Catalog App outage](https://rewindex.com/company/red-hat/incidents/97t7nxltvj1x.md) | critical | 2025-01-13 14:16 UTC | 2025-01-13 14:27 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Signup is not working](https://rewindex.com/company/gorgias/incidents/st7lq4n20n53.md) | major | 2025-01-13 11:15 UTC | 2025-01-13 13:20 UTC | resolved |
| [Hootsuite](https://rewindex.com/company/hootsuite.md) | [LinkedIn authorization issues](https://rewindex.com/company/hootsuite/incidents/kpv0z9y89d7m.md) | major | 2025-01-13 14:39 UTC | 2025-01-13 23:34 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Errors accessing Mixpanel.com and loading reports](https://rewindex.com/company/mixpanel/incidents/6rywdfp95vhr.md) | major | 2025-01-13 16:15 UTC | 2025-01-13 20:08 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Transactional emails not being sent](https://rewindex.com/company/contentful/incidents/1hbqh9lprc2d.md) | major | 2025-01-13 16:54 UTC | 2025-01-13 17:44 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [JFrog services intermittent degradation affecting a subset of customers in AWS US West 2 region](https://rewindex.com/company/jfrog/incidents/mw6g7q8hw22f.md) | major | 2025-01-13 18:34 UTC | 2025-01-13 20:15 UTC | resolved |
| [Hootsuite](https://rewindex.com/company/hootsuite.md) | [No posts returned in "Find a post to boost" tool for Facebook boost in Ads/Advertise section](https://rewindex.com/company/hootsuite/incidents/4kpw7mt4k663.md) | major | 2025-01-13 20:44 UTC | 2025-01-14 01:23 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS / MMS Delivery Failures to Multiple Networks in the US and Canada for a Subset of Long Code and Toll free Numbers](https://rewindex.com/company/twilio/incidents/w7755w4g4zq1.md) | major | 2025-01-13 21:47 UTC | 2025-01-14 00:53 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Toll Free SMS and MMS Incident](https://rewindex.com/company/bandwidth/incidents/xkhhrx1mnj65.md) | major | 2025-01-13 22:30 UTC | 2025-01-14 01:49 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with Git Operations](https://rewindex.com/company/github-copilot/incidents/qd96yfgvmcf9.md) | major | 2025-01-13 23:44 UTC | 2025-01-14 00:28 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with Git Operations](https://rewindex.com/company/github/incidents/qd96yfgvmcf9.md) | major | 2025-01-13 23:44 UTC | 2025-01-14 00:28 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Services relying on GitHub may fail to build](https://rewindex.com/company/render/incidents/ptbd0myyt8wy.md) | major | 2025-01-13 23:58 UTC | 2025-01-14 00:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Telefonica Network in Mexico](https://rewindex.com/company/twilio/incidents/p5q1gr6x6xqd.md) | minor | 2025-01-13 00:38 UTC | 2025-01-13 01:38 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Service Issue - Object Storage - US-ORD (Chicago)](https://rewindex.com/company/linode-akamai/incidents/p09dyblkyt06.md) | minor | 2025-01-13 01:21 UTC | 2025-01-13 03:47 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Network\]-Elastic Metal leaf down on AMS1](https://rewindex.com/company/scaleway/incidents/cf962wk40gwz.md) | minor | 2025-01-13 07:23 UTC | 2025-01-21 14:27 UTC | resolved |
| [Chargebee](https://rewindex.com/company/chargebee.md) | [Avalara Service Degradation](https://rewindex.com/company/chargebee/incidents/3t6flrcnkpv1.md) | minor | 2025-01-13 08:12 UTC | 2025-01-13 08:18 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [DXP Management portal - Degraded performance and availability](https://rewindex.com/company/optimizely/incidents/ytzk9ty6lvln.md) | minor | 2025-01-13 08:51 UTC | 2025-01-13 13:09 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [AT&T US API Errors Impacting Account Security Services](https://rewindex.com/company/twilio/incidents/grqsklgjt3x5.md) | minor | 2025-01-13 09:10 UTC | 2025-01-13 21:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Recordings Failing to be Created in IE1 Home Region](https://rewindex.com/company/twilio/incidents/t5klmh0bz0qt.md) | minor | 2025-01-13 10:35 UTC | 2025-01-13 10:58 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Login Authentication Degradation](https://rewindex.com/company/snyk/incidents/d20xy3mnz4bq.md) | minor | 2025-01-13 11:12 UTC | 2025-01-13 13:19 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Page uploads/downloads are not working currently](https://rewindex.com/company/unbounce/incidents/1tdwnw9j9lqq.md) | minor | 2025-01-13 12:24 UTC | 2025-01-13 13:15 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue - O2 UK](https://rewindex.com/company/sinch/incidents/m670w98crpv9.md) | minor | 2025-01-13 12:25 UTC | 2025-01-13 15:01 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [United Kingdom SMS - Delivery Degradation towards United Kingdom O2 network](https://rewindex.com/company/vonage/incidents/ffv4y4fngjgq.md) | minor | 2025-01-13 12:34 UTC | 2025-01-13 18:47 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to 02 Network in United Kingdom](https://rewindex.com/company/twilio/incidents/pl81rz3pzrd0.md) | minor | 2025-01-13 13:17 UTC | 2025-01-13 18:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to TIM Network in Brazil](https://rewindex.com/company/twilio/incidents/dxftb9ly9qsg.md) | minor | 2025-01-13 14:28 UTC | 2025-01-14 05:05 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to a Subset of Twilio Numbers From Multiple Coutries](https://rewindex.com/company/twilio/incidents/tdr8x0wm29xk.md) | minor | 2025-01-13 15:08 UTC | 2025-01-13 19:55 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Brazil - SurfTelecom](https://rewindex.com/company/sinch/incidents/0wpg339qw3j4.md) | minor | 2025-01-13 15:43 UTC | 2025-01-14 08:21 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [M2-Pro Medium jobs delayed](https://rewindex.com/company/circleci/incidents/gpvvfsd1px4c.md) | minor | 2025-01-13 16:43 UTC | 2025-01-13 20:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Surf Telecom Network in Brazil](https://rewindex.com/company/twilio/incidents/n7pl2nntbzk4.md) | minor | 2025-01-13 16:56 UTC | 2025-01-13 22:30 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Elevated Error Rates when retrieving Shipping Quotes](https://rewindex.com/company/bigcommerce/incidents/8h8wk00cgmv5.md) | minor | 2025-01-13 19:17 UTC | 2025-01-13 19:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [AccSec US T-Mobile API Issue](https://rewindex.com/company/twilio/incidents/s3rntf5r0s0x.md) | minor | 2025-01-13 19:59 UTC | 2025-01-31 21:46 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [Pusher dashboard inaccessible for logins with username/password](https://rewindex.com/company/pusher/incidents/kgs1v2tvg3jb.md) | minor | 2025-01-13 20:27 UTC | 2025-01-13 21:16 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 and MMX 365(MM4) \| Operator Services \| Potential Delay in delivery of MT and DR Traffic \| TT\#MNOC-57097](https://rewindex.com/company/sinch/incidents/x5dwn1qmx55m.md) | minor | 2025-01-13 21:19 UTC | 2025-01-14 02:50 UTC | resolved |
| [Keeper](https://rewindex.com/company/keeper.md) | [T-mobile SMS delivery issues in US](https://rewindex.com/company/keeper/incidents/c5p6w16p893d.md) | minor | 2025-01-13 22:15 UTC | 2025-01-13 22:50 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery failure on Outbound SMS and MMS towards phone numbers in the US](https://rewindex.com/company/plivo/incidents/4l837tpqmwyp.md) | minor | 2025-01-13 22:27 UTC | 2025-01-14 01:15 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [ingestion delays on c22](https://rewindex.com/company/iterable/incidents/b3f349ly7b95.md) | minor | 2025-01-13 22:41 UTC | 2025-01-14 01:03 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Conference Insights API Returns 5xx for Conferences in US2 Region](https://rewindex.com/company/twilio/incidents/mdw4gz66c3c3.md) | minor | 2025-01-13 22:48 UTC | 2025-01-14 16:52 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Some customers may be experiencing issues with voicemail transcription](https://rewindex.com/company/dialpad/incidents/t2870543qd63.md) | minor | 2025-01-13 23:34 UTC | 2025-01-14 01:41 UTC | resolved |
| [Make](https://rewindex.com/company/make.md) | [Slow webhook and web page response](https://rewindex.com/company/make/incidents/72bt13zkf38q.md) | none | 2025-01-13 13:15 UTC | 2025-01-14 08:20 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Page Unavailable message when signing up for a new account](https://rewindex.com/company/cloudinary/incidents/g1jj6n6gn9rv.md) | none | 2025-01-13 15:29 UTC | 2025-01-13 18:34 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Service Issue - Object Storage in Madrid (ES-MAD)](https://rewindex.com/company/linode-akamai/incidents/z56j5g4r7460.md) | none | 2025-01-13 17:44 UTC | 2025-01-14 20:57 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [GitHub webhook outage resulting in intermittent build failures](https://rewindex.com/company/v0/incidents/z27xm0zqwc2k.md) | none | 2025-01-13 23:00 UTC | 2025-01-13 23:00 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [GitHub webhook outage resulting in intermittent build failures](https://rewindex.com/company/vercel/incidents/z27xm0zqwc2k.md) | none | 2025-01-13 23:00 UTC | 2025-01-13 23:00 UTC | resolved |
| [Descope](https://rewindex.com/company/descope.md) | [Detected high failure rate in authentication services](https://rewindex.com/company/descope/incidents/cm5vkcxov002xlksbdc0dx1u5.md) | unknown | 2025-01-13 21:30 UTC | 2025-01-13 22:02 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Puerto Rico - Inbound Traffic](https://rewindex.com/company/bandwidth/incidents/lnhmwmfj5dw4.md) | major | 2025-01-11 12:34 UTC | 2025-01-14 13:43 UTC | resolved |
| [Grain](https://rewindex.com/company/grain.md) | [Application Instability](https://rewindex.com/company/grain/incidents/t4v7fkvns6dy.md) | minor | 2025-01-08 04:45 UTC | 2025-01-15 18:36 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Network\]- public switch  down in DC5, room 7 7, rack D43](https://rewindex.com/company/scaleway/incidents/264thgs8ddz3.md) | minor | 2025-01-09 08:33 UTC | 2025-01-21 14:25 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[WEBHOSTING\] Blacklist Microsoft](https://rewindex.com/company/scaleway/incidents/twtkpn4fhxww.md) | minor | 2025-01-09 16:05 UTC | 2025-01-24 12:56 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Performance issue on the Search & Navigation in US East](https://rewindex.com/company/optimizely/incidents/l25t7gbc5vnw.md) | minor | 2025-01-10 14:55 UTC | 2025-01-13 12:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Unable to Receive OAuth Token From Stripe](https://rewindex.com/company/twilio/incidents/21lnz91yrxpv.md) | minor | 2025-01-10 17:01 UTC | 2025-01-17 01:25 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Observability\] Ingestion issues on Cockpit](https://rewindex.com/company/scaleway/incidents/2zwbgj9jy0xp.md) | minor | 2025-01-11 18:45 UTC | 2025-02-12 13:11 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays And Failures to RighTel Network in Iran](https://rewindex.com/company/twilio/incidents/327bgxwmn6pk.md) | minor | 2025-01-12 13:21 UTC | 2025-01-13 05:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Etisalat Network in Egypt](https://rewindex.com/company/twilio/incidents/vksdfs3fdypc.md) | minor | 2025-01-12 19:02 UTC | 2025-01-15 07:54 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Service Issue - Block Storage US-ORD (Chicago) US-IAD (Washington, D.C.) and Los Angeles (LAX3)](https://rewindex.com/company/linode-akamai/incidents/ctm0j31pf51l.md) | none | 2025-01-10 01:19 UTC | 2025-01-23 20:31 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for Multibanco](https://rewindex.com/company/stripe/incidents/svxct2lqpwrz.md) | maintenance | 2025-01-13 03:00 UTC | 2025-01-13 04:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Campaign Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/vvz5ytymv8dj.md) | maintenance | 2025-01-13 05:00 UTC | 2025-01-13 13:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United States Account Security Carrier Partner Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/n3rdm0prm3ts.md) | maintenance | 2025-01-13 05:00 UTC | 2025-01-14 18:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on processing 10DLC Campaign Registration requests in US and Canada](https://rewindex.com/company/plivo/incidents/cv0n9n47nbcn.md) | maintenance | 2025-01-13 05:15 UTC | 2025-01-13 13:00 UTC | resolved |
| [Coralogix](https://rewindex.com/company/coralogix.md) | [\[Scheduled\] Alerting System - DB maintenance](https://rewindex.com/company/coralogix/incidents/qrnkwd7dwdly.md) | maintenance | 2025-01-13 07:29 UTC | 2025-01-13 07:29 UTC | resolved |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for Bancontact](https://rewindex.com/company/stripe/incidents/w1xjnbzpmw16.md) | maintenance | 2025-01-13 07:30 UTC | 2025-01-13 08:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/gvh3lp95p1t6.md) | maintenance | 2025-01-13 09:30 UTC | 2025-01-13 10:30 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Scheduled Maintenance for Cloud Logs in GCP Brazil](https://rewindex.com/company/grafana-cloud/incidents/nglqcnzp19v0.md) | maintenance | 2025-01-13 11:00 UTC | 2025-01-13 12:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Network Maintenance - US-SEA (Seattle)](https://rewindex.com/company/linode-akamai/incidents/qjd7zgsgqlqh.md) | maintenance | 2025-01-13 12:00 UTC | 2025-01-13 14:00 UTC | resolved |
| [Hootsuite](https://rewindex.com/company/hootsuite.md) | [\[Scheduled\] Analytics - Planned maintenance](https://rewindex.com/company/hootsuite/incidents/s4l9q3fvyqwg.md) | maintenance | 2025-01-13 13:00 UTC | 2025-01-13 14:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - EE](https://rewindex.com/company/twilio/incidents/ww5298tslm1g.md) | maintenance | 2025-01-13 16:00 UTC | 2025-01-14 09:01 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Network Maintenance - AP-South (Singapore)](https://rewindex.com/company/linode-akamai/incidents/bwf6d83vt9t5.md) | maintenance | 2025-01-13 17:00 UTC | 2025-01-13 21:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Network Maintenance - JP-OSA (Osaka)](https://rewindex.com/company/linode-akamai/incidents/jwhb2907t7z3.md) | maintenance | 2025-01-13 20:00 UTC | 2025-01-13 22:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - MegaFon](https://rewindex.com/company/twilio/incidents/kb5054p0nvck.md) | maintenance | 2025-01-13 20:00 UTC | 2025-01-14 00:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Megafon](https://rewindex.com/company/vonage/incidents/5kxhf640h166.md) | maintenance | 2025-01-13 20:00 UTC | 2025-01-14 00:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/7c798529jj8c.md) | maintenance | 2025-01-13 21:00 UTC | 2025-01-13 23:00 UTC | resolved |

## Cite this

44 vendor-reported incidents started on 2025-01-13 (UTC) across 31 vendors, 12 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2025-01-13
- Citation: Rewindex daily outage roundup, “Outages on January 13, 2025” (2025-01-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2025-01-13 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 13, 2025 (2025-01-13)](https://rewindex.com/outages/2025-01-13)`


---
Canonical: https://rewindex.com/outages/2025-01-13 · Markdown: https://rewindex.com/outages/2025-01-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:26:39.772Z