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JFrog: JFrog services intermittent degradation affecting a subset of customers in AWS US West 2 region

Impact: majorStatus: resolvedStarted Resolved (1.7 h)3 updatesSource: stspg.io (opens in new tab)
Summary

JFrog reported major intermittent service disruptions affecting a subset of customers in AWS US West 2 (Oregon), starting 2025-01-13 18:34 UTC and resolved 2025-01-13 20:15 UTC, lasting 1 h 40 min. Affected components included Artifactory, Distribution, Pipelines, security services, Webhook and Web UI; JFrog reported implementing a fix at 19:52 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: ArtifactoryUS - West2 (Oregon) - AWS - ArtifactorySecurity - CatalogUS - West2 (Oregon) - AWS - Security - CatalogSecurity - JASUS - West2 (Oregon) - AWS - Security - JASDistributionUS - West2 (Oregon) - AWS - DistributionUS - West2 (Oregon) - AWS - WebhookWebhookUS - West2 (Oregon) - AWS - Web UIWeb UISecurity - RuntimeUS - West2 (Oregon) - AWS - Security - RuntimePipelinesUS - West2 (Oregon) - AWS - PipelinesSecurity - CurationUS - West2 (Oregon) - AWS - Security - CurationSecurity - XrayUS - West2 (Oregon) - AWS - Security - Xray

Timeline of updates

  1. investigating

    A subset of customers in AWS US West 2 have experienced intermittent disruptions.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). JFrog profile · Recent JFrog incidents · Markdown · JSON