Changes / JFrog / JFrog services intermittent degradation affecting a subset of customers in AWS US West 2 region
JFrog: Major incident: JFrog services intermittent degradation affecting a subset of customers in AWS US West 2 region
Summary
JFrog reported major intermittent service disruptions affecting a subset of customers in AWS US West 2 (Oregon), starting 2025-01-13 18:34 UTC and resolved 2025-01-13 20:15 UTC, lasting 1 h 40 min. Affected components included Artifactory, Distribution, Pipelines, security services, Webhook and Web UI; JFrog reported implementing a fix at 19:52 UTC.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: JFrog services intermittent degradation affecting a subset of customers in AWS US West 2 region
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-01-13 18:34 UTC
Before: not present
After: 2025-01-13 20:15 UTC
Before: not present
After: Artifactory, Distribution, Pipelines, Security - Catalog, Security - Curation, Security - JAS, Security - Runtime, Security - Xray, US - West2 (Oregon) - AWS - Artifactory, US - West2 (Oregon) - AWS - Distribution, US - West2 (Oregon) - AWS - Pipelines, US - West2 (Oregon) - AWS - Security - Catalog, US - West2 (Oregon) - AWS - Security - Curation, US - West2 (Oregon) - AWS - Security - JAS, US - West2 (Oregon) - AWS - Security - Runtime, US - West2 (Oregon) - AWS - Security - Xray, US - West2 (Oregon) - AWS - Webhook, US - West2 (Oregon) - AWS - Web UI, Webhook, Web UI
Before: not present
After: A subset of customers in AWS US West 2 have experienced intermittent disruptions.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: JFrog services intermittent degradation affecting a subset of customers in AWS US West 2 region (this change) JFrog reported major intermittent service disruptions affecting a subset of customers in AWS US West 2 (Oregon), starting 2025-01-13 18:34 UTC and resolved 2025-01-13 20:15 UTC, lasting 1 h 40 min. Affected components included Artifactory, Distribution, Pipelines, security services, Webhook and Web UI; JFrog reported implementing a fix at 19:52 UTC. | Major incident |