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CompaniesKeeperIncidents

Keeper: SMS delivery in US Data Center

MinorStatus: resolvedStarted Resolved (58 min)4 updatesstspg.io (opens in new tab)

Affected components: End-User Client Applications - Keeper AndroidKeeper AndroidEnd-User Client Applications - Keeper iOSKeeper iOSKeeper Infrastructure (US Data Center) - Keeper Web Vault (US)Keeper Web Vault (US)

Timeline of updates

  1. investigating

    We are investigating SMS delivery issues in the US Data Center.

  2. identified

    Amazon AWS is having an SMS delivery outage. They are working on it. We have temporarily routed SMS codes to email. Please check your email to receive the code.

  3. identified

    AWS acknowledged that they are having some SMS delivery problems. We have routed SMS delivery to email temporarily.

  4. resolved

    Amazon has resolved the issue.

Archive proof

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Keeper, started 2023-06-02 22:23 UTC, resolved after 58 min, 4 update(s).

Title
SMS delivery in US Data Center
Vendor
Keeper
Date
URL
https://rewindex.com/company/keeper/incidents/k14f14jymfs0

Keeper profileRecent Keeper incidentsAll outages on June 2, 2023Keeper in June 2023MarkdownJSON