# Keeper: SMS delivery in US Data Center

> Keeper status incident “SMS delivery in US Data Center” on 2023-06-02: impact minor (vendor’s label), 58 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/keeper/incidents/k14f14jymfs0
Last updated: 2023-06-02T23:21:41Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-06-02 22:23 UTC · Resolved: 2023-06-02 23:21 UTC · Duration: 58 min
- Updates: 4 · Affected components: End-User Client Applications - Keeper Android, Keeper Android, End-User Client Applications - Keeper iOS, Keeper iOS, Keeper Infrastructure (US Data Center) - Keeper Web Vault (US), Keeper Web Vault (US)
- [Vendor status page: https://stspg.io/mxm3dsp7nvyb](https://stspg.io/mxm3dsp7nvyb)
- [Company: Keeper](https://rewindex.com/company/keeper.md)

## Timeline of updates

- **investigating** 2023-06-02 22:23 UTC: We are investigating SMS delivery issues in the US Data Center.
- **identified** 2023-06-02 22:45 UTC: Amazon AWS is having an SMS delivery outage. They are working on it. We have temporarily routed SMS codes to email. Please check your email to receive the code.
- **identified** 2023-06-02 22:45 UTC: AWS acknowledged that they are having some SMS delivery problems. We have routed SMS delivery to email temporarily.
- **resolved** 2023-06-02 23:21 UTC: Amazon has resolved the issue.

## Cite this

Status incident (vendor impact label: minor) posted by Keeper, started 2023-06-02 22:23 UTC, resolved after 58 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/keeper/incidents/k14f14jymfs0
- Citation: Keeper, “SMS delivery in US Data Center” (2023-06-02 22:23 UTC). Archived by Rewindex: https://rewindex.com/company/keeper/incidents/k14f14jymfs0 (CC BY 4.0).
- Markdown link: `[Keeper: SMS delivery in US Data Center (2023-06-02)](https://rewindex.com/company/keeper/incidents/k14f14jymfs0)`


---
Canonical: https://rewindex.com/company/keeper/incidents/k14f14jymfs0 · Markdown: https://rewindex.com/company/keeper/incidents/k14f14jymfs0.md · JSON: https://rewindex.com/api/v1/companies/keeper/incidents/k14f14jymfs0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:35:55.216Z