Keeper: Resolved: Vault login API errors
Affected components: Keeper Infrastructure (US Data Center) - Keeper Web Vault (US)Keeper Web Vault (US)
Timeline of updates
- resolved
Resolved - At 9:49 AM PST, we experienced login API request failures due to errors on an RDS database in the US region. The database failover completed successfully, and all systems were fully operational by 10:00 AM PST.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
7db0925340706257…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Keeper, started 2025-08-21 17:36 UTC, resolved after 0 min, 1 update(s).
- Title
- Resolved: Vault login API errors
- Vendor
- Keeper
- Date
- URL
- https://rewindex.com/company/keeper/incidents/cwqqr2f9bjv2
Keeper profileRecent Keeper incidentsAll outages on August 21, 2025Keeper in August 2025MarkdownJSON