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Keeper: Vault API errors
Keeper reported a major incident involving Vault API errors affecting Keeper Admin Console and Keeper Web Vault in the EU and US. It started at 2024-04-15 10:05 UTC and was resolved at 2024-04-15 10:12 UTC, lasting 7 min; Keeper said it was working with AWS to address the issue.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Keeper Admin Console (EU)Keeper Infrastructure (EU Data Center) - Keeper Admin Console (EU)Keeper Admin Console (US)Keeper Infrastructure (US Data Center) - Keeper Admin Console (US)Keeper Infrastructure (US Data Center) - Keeper Web Vault (US)Keeper Web Vault (US)Keeper Infrastructure (EU Data Center) - Keeper Web Vault (EU)Keeper Web Vault (EU)
Timeline of updates
- investigating
The Keeper DevOps team is aware of vault API errors and we're currently working with AWS to address the issue. The team will have resolution shortly.
- resolved
The issue has been resolved
Rewindex changes for this incident
- Major incident: Vault API errors 2024-04-15 10:05 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Keeper profile · Recent Keeper incidents · Markdown · JSON