Changes / Keeper / Vault API errors

Keeper: Major incident: Vault API errors

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Vault API errors
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-04-15 10:05 UTC
AddedResolved time#5
Before: not present
After: 2024-04-15 10:12 UTC
AddedAffected components#6
Before: not present
After: Keeper Admin Console (EU), Keeper Admin Console (US), Keeper Infrastructure (EU Data Center) - Keeper Admin Console (EU), Keeper Infrastructure (EU Data Center) - Keeper Web Vault (EU), Keeper Infrastructure (US Data Center) - Keeper Admin Console (US), Keeper Infrastructure (US Data Center) - Keeper Web Vault (US), Keeper Web Vault (EU), Keeper Web Vault (US)
AddedUpdateinvestigating#7
Before: not present
After: The Keeper DevOps team is aware of vault API errors and we're currently working with AWS to address the issue. The team will have resolution shortly.
AddedUpdateresolved#8
Before: not present
After: The issue has been resolved

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Vault API errors (this change)Major incident

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