rewindex

CompaniesKeeperIncidents

Keeper: SMS 2FA issues with AWS aggregator

MinorStatus: resolvedStarted Resolved (3.2 h)2 updatesstspg.io (opens in new tab)

Affected components: End-User Client Applications - Keeper Browser ExtensionsKeeper Browser ExtensionsEnd-User Client Applications - Keeper Desktop AppKeeper Desktop AppEnd-User Client Applications - Keeper AndroidKeeper AndroidEnd-User Client Applications - Keeper iOSKeeper iOSKeeper Infrastructure (US Data Center) - Keeper Web Vault (US)Keeper Web Vault (US)

Timeline of updates

  1. monitoring

    The 2FA issues are down stream. AWS has reached out the aggregator that works with the carriers on this issue.

  2. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Keeper, started 2026-09-09 16:32 UTC, resolved after 3.2 h, 2 update(s).

Title
SMS 2FA issues with AWS aggregator
Vendor
Keeper
Date
URL
https://rewindex.com/company/keeper/incidents/8np5k0rqdwrc

Keeper profileRecent Keeper incidentsAll outages on September 9, 2026Keeper in September 2026MarkdownJSON