Companies / Unbounce / incidents
Unbounce: App.unbounce.com Currently Not Available
Unbounce’s major app outage, attributed to AWS, started 2025-10-20 11:34 UTC and resolved 2025-10-20 23:28 UTC (11 h 53 min). Page publishing, Smart Traffic and Script Manager global scripts were affected. All features recovered, but some leads remained unprocessed and unavailable to integrations; Unbounce said they weren’t lost and processing would begin the next day.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Web Application (app.unbounce.com)
Timeline of updates
- identified
Due to an outage with our provider AWS (Amazon Web Services) the Unbounce app has been down for the past 2-3hours. Our systems are coming back to life and most of Unbounce is functional now. Publishing pages still isn't possible for the time being. We'll update this space once we have more updates.
- monitoring
Publishing pages is possible now again.
- monitoring
Due to the AWS outage it's currently not possible to publish/unpublish global scripts via the Script Manager. Smart Traffic also doesn't function sporadically, causing the default variant to be served.
- monitoring
Smart Traffic functions as normal again. Currently, global scripts still aren't able to published via the Script Manager.
- monitoring
Page publishing is failing again due the the AWS outage. This issue should be resolved after AWS has resolved the outage. We'll be back with an update when that happens.
- monitoring
Publishing pages and Global Scripts via the Script Manager should be functional again, but some sporadic errors may come up until the AWS outage is fully resolved. Also, a small number of leads that were submitted between 1am and 3am PT haven't been processed. They won't appear in the Unbounce app and won't be sent to integrations. We will begin processing these leads until we're sure that the AWS services can handle them reliably.
- resolved
This incident has been resolved. The AWS issue was closed and all Unbounce features are now operating as normal. Please note that a small number of leads that were submitted between 1am and 3am PT haven't been processed. They won't appear in the Unbounce app and won't be sent to integrations, but they haven't been lost. We will begin processing these leads tomorrow when circumstances have settled.
Rewindex changes for this incident
- Major incident: App.unbounce.com Currently Not Available 2025-10-20 11:34 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Unbounce profile · Recent Unbounce incidents · Markdown · JSON