Companies / security

Drata

drata.comStatus page: status.drata.comNow: operational since 2026-10-17
51incidents since 2025-07-21
34major or critical
8in the last 90 days
0silently edited or deleted

Recent notable changes

When (UTC)ChangeKind
Major incident: Delayed scheduled compliance checks and ticket synchronization in the US region
Drata reported a major degradation delaying scheduled compliance checks and ticket synchronization for some US-region customers, including expiration checks, compliance and vendor review reminders, and linked ticket status updates. It started 2026-10-08 13:40 UTC and was resolved 2026-10-09 23:30 UTC, lasting 33 h 49 min. The web application and API remained available; no data loss was reported.
Major incident
Major incident: Some Policy PDF Downloads Missing Appendix Page
Drata reported a major incident: some downloaded policy PDFs lacked the “Policy version history” page; policy content remained complete and no data was lost. It ran from 2026-10-05 19:28 UTC to 2026-10-10 00:01 UTC (4 days 4 h). Drata restored pages across all regions for Policy Builder and uploaded PDFs; customers who downloaded or shared affected PDFs should download again.
Major incident
Major incident: Cron service degraded
Drata reported major cron service degradation affecting background tasks that flag expired reports, update approval statuses, apply policies, and recalculate control readiness, potentially leaving compliance data stale. It started at 2026-09-24 18:56 UTC and was resolved at 2026-09-25 16:37 UTC, lasting 21 h 40 min; a fix was deployed and monitored.
Major incident
Critical incident: Multiple products unavailable
Drata reported a critical outage affecting Trust Center Pages, Trust Center Admin Page, AIQA, and Compliance Monitoring (AI Summary), caused by upstream provider network service degradation. It started at 2026-09-01 15:14 UTC and was resolved at 2026-09-01 19:29 UTC, lasting 4 h 14 min; all impacted services were operational at resolution.
Major incident
Major incident: Public API in US region degraded
Drata’s major US Public API degradation caused request failures and potentially incorrect framework/control readiness data from 2026-08-26 13:32 UTC to 2026-08-28 23:58 UTC (2 days 10 h). No data was lost; EU and APAC were initially unaffected. Drata deployed fixes and reported normal operation at resolution, with no customer action required.
Major incident
Critical incident: Brief SafeBase App Request Failures
Drata reported critical SafeBase request failures: some requests errored or timed out because edge traffic filtering rules blocked legitimate traffic. Recorded start and resolution were both 2026-08-21 01:00 UTC (computed duration: 0 min), although the vendor described approximately six minutes of failures on August 20.
Major incident
Major incident: Report and export downloads not being delivered to some users
Drata reported a major incident affecting in-app completion notifications for some report and export downloads, with no evidence that files failed to generate or were lost. It started 2026-08-11 21:06 UTC and was resolved 2026-08-14 19:44 UTC, lasting 2 days 22 h; a fix was deployed and validated.
Major incident
Major incident: Bulk Actions on Personnel Degraded
Drata temporarily disabled the 'Bulk Actions' button on the Personnel page, preventing customers from using that functionality. The vendor rated the incident major; it began 2026-06-22 18:01 UTC and lasted 4 days 3 h, resolving at 2026-06-26 21:18 UTC. Drata reported an edge case during validation and deployed a fix before resolution.
Major incident
Major incident: SafeBase <> Salesforce integration degradation
Drata reported major SafeBase Salesforce integration degradation starting 2026-06-08 22:38 UTC, resolved 2026-06-09 22:07 UTC after 23 h 28 min. Salesforce data lookups intermittently failed for a subset of customers due to refresh token expiration at its integration provider; SafeBase remained operational and no customer data was affected. The integration was fully restored.
Major incident
Major incident: Degraded AIQA Performance
Drata reported a major incident isolated to AIQA, with elevated errors attributed to degraded performance of an upstream provider. It ran from 2026-06-04 16:22 UTC to 2026-06-04 17:29 UTC, lasting 1 h 7 min. Drata reported that the provider stabilized and a fix was implemented before marking the incident resolved.
Major incident

Full Drata change timeline, with diffs →

Status incident history

Drata status incidents per year
0510152025↑ incidents202520262328
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
20252316
20262818
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2025-07major1
2025-08major2
2025-08minor3
2025-09critical1
2025-09major1
2025-09minor2
2025-10major5
2025-11critical1
2025-11major1
2025-11minor1
2025-12critical3
2025-12major1
2025-12minor1
2026-02critical1
2026-02major1
2026-02none1
2026-03major1
2026-03minor1
2026-03none1
2026-04major2
2026-04none2
2026-05critical1
2026-05major2
2026-05minor3
2026-05none1
2026-06major3
2026-08critical1
2026-08major2
2026-09critical1
2026-09major1
2026-09minor1
2026-10major2

Silent edits

No silent edits or deletions detected for Drata yet. We compare every 10-minute snapshot of each incident.

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Pricing, trust and legal pages

PageURLVersionsLast changedLast fetched OKHistory
Pricingpartialdrata.com/pricing0none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 51 of 51 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
Delayed scheduled compliance checks and ticket synchronization in the US regionmajor34 h
Some Policy PDF Downloads Missing Appendix Pagemajor4 d
Cron service degradedmajor22 h
MSSP / Multi-Instance Management Client List Unavailableminor1.6 h
Multiple products unavailablecritical4.3 h
Public API in US region degradedmajor2 d
Brief SafeBase App Request Failurescritical0 min
Report and export downloads not being delivered to some usersmajor3 d
Bulk Actions on Personnel Degradedmajor4 d
SafeBase <> Salesforce integration degradationmajor23 h
Degraded AIQA Performancemajor1.1 h
Some service users and auditors unable to access their own tenantmajor7 d
Policy Approvals Experiencing Disruptionsminor3 d
MSSP Tenant Access Issuemajor2 d
US Public API unavailablecritical2.7 h
Real-time notifications delayed or not appearingminor3.4 h
Salesforce Authentication Issuenone5 d
Salesforce Authentication Issueminor1.3 h
Completed Security Trainings Not Reflected Properly in Personnel Recordsmajor6 d
Some Automatic Compliance tests are delayedmajor2.1 h
Drata API Magic Link Timeoutsnone3.6 h
[Scheduled] DB Scheduled Maintenancenone11 min
Restricted Control Managers and Restricted Risk Managers Unable to Log Inminor7.0 h
Drata US, EU and APAC API planned maintenancenone37 h
Guest Admin Accessmajor2.4 h
Database Maintenancenone0 min
Drata app not loading correctlycritical5.0 h
Notification outagemajor55 min
Background tasks delayedmajor3.0 h
SafeBase AI Questionnaire Service (AIQA) Downcritical9.1 h
Risk Management displaying outdated dataminor17 h
Issues loading Drata sites due to upstream provider outagecritical9 min
Connectivity issues with EU APIcritical13 min
Issues loading Drata sites due to upstream provider outagemajor1.1 h
Security Training Failuresminor21 h
Some customers unable to logincritical23 h
Intermittent Login Issuesmajor2 min
Partial Outage for AI Answeringmajor47 min
Some device monitoring tests not progressing for some customersmajor3.2 h
Some Okta users unable to loginmajor3 min
AWS Increased Error Rates and Latencies causing degradation to multiple services and support access.major3.0 h
Intermittent issues in provisioning frameworks and policy approvalsminor19 h
Subset of compliance tests are not runningcritical5.3 h
Multiple Policy ack. emails are being sent for archived policies.major3.8 h
Unable to complete approval process for a policy.minor2 d
Some users can not download Control Evidence packages from Audit Hubminor1.7 h
People Ops Role unable to loginmajor43 min
Email outage 08/14/2025major20 min
Some 'future hire' employees not transitioning to 'current'minor6.3 h
Policy Approvals are blocking some policies from being published.minor6 d
AIQA Processingmajor37 min