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Drata: Email outage 08/14/2025

Impact: majorStatus: resolvedStarted Resolved (20 min)4 updatesSource: stspg.io (opens in new tab)
Summary

Drata reported a major email outage starting 2025-08-14 16:14 UTC, with all emails stuck rather than sending. The incident lasted 19 min and was resolved at 2025-08-14 16:34 UTC; Drata confirmed all emails were being sent as usual.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Timeline of updates

  1. identified

    An outage has caused an issue in sending emails resulting in all emails being stuck. We have found the issue and are working on a solution.

  2. monitoring

    The issue was resolved, we're monitoring to ensure all emails go out and the issue doesn't re-occur.

  3. monitoring

    We are continuing to monitor for any further issues.

  4. resolved

    The issue is resolved, all emails are being sent out as usual.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Drata profile · Recent Drata incidents · Markdown · JSON