Changes / Drata / Email outage 08/14/2025
Drata: Major incident: Email outage 08/14/2025
Summary
Drata reported a major email outage starting 2025-08-14 16:14 UTC, with all emails stuck rather than sending. The incident lasted 19 min and was resolved at 2025-08-14 16:34 UTC; Drata confirmed all emails were being sent as usual.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Email outage 08/14/2025
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After: major
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After: resolved
Before: not present
After: 2025-08-14 16:14 UTC
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After: 2025-08-14 16:34 UTC
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After: An outage has caused an issue in sending emails resulting in all emails being stuck. We have found the issue and are working on a solution.
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After: The issue was resolved, we're monitoring to ensure all emails go out and the issue doesn't re-occur.
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After: We are continuing to monitor for any further issues.
Before: not present
After: The issue is resolved, all emails are being sent out as usual.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Email outage 08/14/2025 (this change) Drata reported a major email outage starting 2025-08-14 16:14 UTC, with all emails stuck rather than sending. The incident lasted 19 min and was resolved at 2025-08-14 16:34 UTC; Drata confirmed all emails were being sent as usual. | Major incident |