# Drata: Email outage 08/14/2025

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-08-14 16:14 UTC · Resolved: 2025-08-14 16:34 UTC · Duration: 20 min
- Updates: 4
- [Vendor status page: https://stspg.io/xktwzrn65mrl](https://stspg.io/xktwzrn65mrl)
- [Company: Drata](https://rewindex.com/company/drata.md)

## Summary

Drata reported a major email outage starting 2025-08-14 16:14 UTC, with all emails stuck rather than sending. The incident lasted 19 min and was resolved at 2025-08-14 16:34 UTC; Drata confirmed all emails were being sent as usual. _(machine-written, sol)_
## Timeline of updates

- **identified** 2025-08-14 16:14 UTC: An outage has caused an issue in sending emails resulting in all emails being stuck. We have found the issue and are working on a solution.
- **monitoring** 2025-08-14 16:28 UTC: The issue was resolved, we're monitoring to ensure all emails go out and the issue doesn't re-occur.
- **monitoring** 2025-08-14 16:33 UTC: We are continuing to monitor for any further issues.
- **resolved** 2025-08-14 16:34 UTC: The issue is resolved, all emails are being sent out as usual.

## Rewindex changes for this incident

- 2025-08-14 16:14 UTC: [Major incident: Email outage 08/14/2025](https://rewindex.com/change/i0f88c05bd18465.md)


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Canonical: https://rewindex.com/company/drata/incidents/jhwcp114953b · Markdown: https://rewindex.com/company/drata/incidents/jhwcp114953b.md · JSON: https://rewindex.com/api/v1/companies/drata/incidents/jhwcp114953b · Generated 2026-10-18T12:35:50.380Z