Companies / Drata / incidents

Drata: Issues loading Drata sites due to upstream provider outage

Impact: criticalStatus: resolvedStarted Resolved (9 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Drata reported a critical outage affecting loading of app.drata.com, drata.com and Trust Center pages due to a Cloudflare outage. It started at 2025-12-05 09:11 UTC and lasted 9 min, resolving at 2025-12-05 09:20 UTC after Cloudflare implemented a fix; Drata confirmed all sites were working as expected.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Web ApplicationAPI EUEU - API EUAgent API EUEU - Agent API EUEU - Public API EUPublic API EUAgent API USUS - Agent API USAPAC - API APACAPI APACAPAC - Public API APACPublic API APACAPI USUS - API USPublic API USUS - Public API US

Timeline of updates

  1. investigating

    Customers may experience issues loading app.drata.com, drata.com and Trust Center pages due to the current Cloudflare outage. We are actively investigating the situation and will keep you updated.

  2. resolved

    Cloudflare has implemented a fix. All Drata sites are working as expected.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Drata profile · Recent Drata incidents · Markdown · JSON