# Drata: Issues loading Drata sites due to upstream provider outage

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-12-05 09:11 UTC · Resolved: 2025-12-05 09:20 UTC · Duration: 9 min
- Updates: 2 · Affected components: Web Application, API EU, EU - API EU, Agent API EU, EU - Agent API EU, EU - Public API EU, Public API EU, Agent API US, US - Agent API US, APAC - API APAC, API APAC, APAC - Public API APAC, Public API APAC, API US, US - API US, Public API US, US - Public API US
- [Vendor status page: https://stspg.io/bpplldh2mqv0](https://stspg.io/bpplldh2mqv0)
- [Company: Drata](https://rewindex.com/company/drata.md)

## Summary

Drata reported a critical outage affecting loading of app.drata.com, drata.com and Trust Center pages due to a Cloudflare outage. It started at 2025-12-05 09:11 UTC and lasted 9 min, resolving at 2025-12-05 09:20 UTC after Cloudflare implemented a fix; Drata confirmed all sites were working as expected. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-12-05 09:11 UTC: Customers may experience issues loading app.drata.com, drata.com and Trust Center pages due to the current Cloudflare outage. We are actively investigating the situation and will keep you updated.
- **resolved** 2025-12-05 09:20 UTC: Cloudflare has implemented a fix. All Drata sites are working as expected.

## Rewindex changes for this incident

- 2025-12-05 09:11 UTC: [Critical incident: Issues loading Drata sites due to upstream provider outage](https://rewindex.com/change/i6d2fdeee45739f.md)


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Canonical: https://rewindex.com/company/drata/incidents/mw83bygrcxx6 · Markdown: https://rewindex.com/company/drata/incidents/mw83bygrcxx6.md · JSON: https://rewindex.com/api/v1/companies/drata/incidents/mw83bygrcxx6 · Generated 2026-10-18T09:41:22.992Z