Changes / Drata / Issues loading Drata sites due to upstream provider outage
Drata: Critical incident: Issues loading Drata sites due to upstream provider outage
Summary
Drata reported a critical outage affecting loading of app.drata.com, drata.com and Trust Center pages due to a Cloudflare outage. It started at 2025-12-05 09:11 UTC and lasted 9 min, resolving at 2025-12-05 09:20 UTC after Cloudflare implemented a fix; Drata confirmed all sites were working as expected.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Issues loading Drata sites due to upstream provider outage
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2025-12-05 09:11 UTC
Before: not present
After: 2025-12-05 09:20 UTC
Before: not present
After: Agent API EU, Agent API US, APAC - API APAC, APAC - Public API APAC, API APAC, API EU, API US, EU - Agent API EU, EU - API EU, EU - Public API EU, Public API APAC, Public API EU, Public API US, US - Agent API US, US - API US, US - Public API US, Web Application
Before: not present
After: Customers may experience issues loading app.drata.com, drata.com and Trust Center pages due to the current Cloudflare outage. We are actively investigating the situation and will keep you updated.
Before: not present
After: Cloudflare has implemented a fix. All Drata sites are working as expected.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Issues loading Drata sites due to upstream provider outage (this change) Drata reported a critical outage affecting loading of app.drata.com, drata.com and Trust Center pages due to a Cloudflare outage. It started at 2025-12-05 09:11 UTC and lasted 9 min, resolving at 2025-12-05 09:20 UTC after Cloudflare implemented a fix; Drata confirmed all sites were working as expected. | Major incident |