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Drata: AIQA Processing

Impact: majorStatus: resolvedStarted Resolved (37 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Drata reported a major AIQA outage starting 2025-07-21 19:41 UTC: an outage at its AI document processing provider caused AIQA runs to fail. It was resolved at 2025-07-21 20:17 UTC after 36 min, and Drata said it implemented a safety measure against similar regressions.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AIQA

Timeline of updates

  1. investigating

    We are experiencing an outage with our AI document processing provider, causing AIQA runs to fail. We are investigating the issue in order to determine root cause and possible mitigation. We will post another update at 4:00PM EST.

  2. resolved

    This incident has now been resolved, and we have implemented a safety measure to counteract future regressions of this nature.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Drata profile · Recent Drata incidents · Markdown · JSON