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Drata: Guest Admin Access

Impact: majorStatus: resolvedStarted Resolved (2.4 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Drata reported a major Guest Admin Access outage affecting Guest Admins’ ability to view clients within "Business Accounts". It started at 2026-03-16 16:55 UTC and was resolved at 2026-03-16 19:16 UTC, lasting 2 h 20 min. Drata released an update and stated that Guest Admins should now be able to view clients as expected.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Timeline of updates

  1. identified

    Our team has identified a fix for this issue. We will reach out to update you upon deployment. Thank you for your continued patience.

  2. resolved

    Our team released an update to address this issue. Guest Admins should now be able to view clients within "Business Accounts" as expected.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Drata profile · Recent Drata incidents · Markdown · JSON