Changes / Drata / Guest Admin Access

Drata: Major incident: Guest Admin Access

Summary

Drata reported a major Guest Admin Access outage affecting Guest Admins’ ability to view clients within "Business Accounts". It started at 2026-03-16 16:55 UTC and was resolved at 2026-03-16 19:16 UTC, lasting 2 h 20 min. Drata released an update and stated that Guest Admins should now be able to view clients as expected.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 61%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Guest Admin Access
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-03-16 16:55 UTC
AddedResolved time#5
Before: not present
After: 2026-03-16 19:16 UTC
AddedUpdateidentified#6
Before: not present
After: Our team has identified a fix for this issue. We will reach out to update you upon deployment. Thank you for your continued patience.
AddedUpdateresolved#7
Before: not present
After: Our team released an update to address this issue. Guest Admins should now be able to view clients within "Business Accounts" as expected.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Guest Admin Access (this change)
Drata reported a major Guest Admin Access outage affecting Guest Admins’ ability to view clients within "Business Accounts". It started at 2026-03-16 16:55 UTC and was resolved at 2026-03-16 19:16 UTC, lasting 2 h 20 min. Drata released an update and stated that Guest Admins should now be able to view clients as expected.
Major incident

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