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Drata: Public API in US region degraded

Impact: majorStatus: resolvedStarted Resolved (2 d)6 updatesSource: stspg.io (opens in new tab)
Summary

Drata’s major US Public API degradation caused request failures and potentially incorrect framework/control readiness data from 2026-08-26 13:32 UTC to 2026-08-28 23:58 UTC (2 days 10 h). No data was lost; EU and APAC were initially unaffected. Drata deployed fixes and reported normal operation at resolution, with no customer action required.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: EU - API EUEU - Public API EUAPAC - API APACAPAC - Public API APACUS - API USPublic API USUS - Public API US

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We're seeing an increase in Public API request failures in the US region. Requests may succeed when retried. We're actively investigating and will provide updates when they become available.

  3. investigating

    We're investigating failures affecting the Public API in the US region. Framework and control readiness may not calculate correctly during this time. Public API endpoints retrieving framework data may fail or present incorrect data currently. No data has been lost — readiness data is intact and will display accurately once resolved. EU and APAC are unaffected currently.

  4. investigating

    A fix for the issue framework readiness data was not loading correctly for some accounts. team has already deployed an initial fix to production and is deploying a second update today to fully resolve the issue. We are actively deploying the fix to all regions.

  5. monitoring

    We have deployed fixes that significantly reduced errors related to framework readiness processing. A final fix for one remaining affected route is being deployed. We will monitor through the weekend and expect to provide further update ASAP.

  6. resolved

    The issue has been resolved and all systems are operating normally. We will continue monitoring throughout the weekend to ensure stability. No further action is required from customers at this time.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Drata profile · Recent Drata incidents · Markdown · JSON